6/9 in Social Media Management

Response
Distribution
73Reviews

Hootsuite

Hootsuite Social Media Management

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.

7.4

Composite Score

Composite
Score

+73

Emotional Footprint

Emotional
Footprint

78%

Likeliness to Recommend

Likeliness
to Recommend

6/9 in Social Media Management

Response
Distribution
73Reviews
Category Features
  • Social Media Channel Integration – Inbound
  • |
  • Social Media Channel Integration – Outbound
  • |
  • Social Response Management
  • |
  • Social Moderation and Workflow Management
  • |
  • Campaign Execution
  • |
  • Social Post Archival
  • |
  • Trend Analysis
  • |
  • Sentiment Analysis
  • |
  • Contextual Analysis
  • |
  • Social Asset Management
  • |
  • Dashboards and Visualization

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  • Comparisons by Organization Size, Usage, and Role
  • Individual Comments and Recommendations from Users
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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Recommends
9/10

Operations

HootSuite is a great tool to integrate all social networks in one place

Vendor Capability Satisfaction

  • 4
  • Availability and Quality of Training
  • 4
  • Breadth of Features
  • 4
  • Business Value Created
  • 4
  • Ease of Customization
  • 4
  • Ease of Data Integration
  • 4
  • Ease of Implementation
  • -
  • Ease of IT Administration
  • 4
  • Product Strategy and Rate of Improvement
  • 4
  • Quality of Features
  • 4
  • Usability and Intuitiveness
  • -
  • Vendor Support
Neutral
8/10

Sales and Marketing

Great platform to manage social media efforts!

Vendor Capability Satisfaction

  • 2
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 3
  • Business Value Created
  • 3
  • Ease of Customization
  • 3
  • Ease of Data Integration
  • 3
  • Ease of Implementation
  • 3
  • Ease of IT Administration
  • 2
  • Product Strategy and Rate of Improvement
  • 4
  • Quality of Features
  • 4
  • Usability and Intuitiveness
  • 3
  • Vendor Support

Product Feature Satisfaction

  • 3
  • Campaign Execution
  • -
  • Contextual Analysis
  • 4
  • Dashboards and Visualization
  • -
  • Sentiment Analysis
  • 2
  • Social Asset Management
  • -
  • Social Media Channel Integration – Inbound
  • 3
  • Social Media Channel Integration – Outbound
  • 3
  • Social Moderation and Workflow Management
  • -
  • Social Post Archival
  • -
  • Social Response Management
  • -
  • Trend Analysis