Banking CRM

Response
Distribution
2Reviews

IMX Software

GTS Platform

GTS uses a common platform and shared database architecture to ensure that a transaction carried out in one module is visible to all other modules, simplifying the workflow, ensuring greater accuracy and contributing to improved operational control. 

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Composite Score

Composite
Score

7.8

CX Score

CX
Score

+46

Emotional Footprint

Emotional
Footprint

67%

Likeliness to Recommend

Likeliness
to Recommend

Banking CRM

Response
Distribution
2Reviews
Category Features
  • Account and Contact Management
  • |
  • Activity and Workflow Management
  • |
  • Analytics and Reporting
  • |
  • Collaboration
  • |
  • Customer Service Management
  • |
  • Industry Specific Functionality
  • |
  • Lead Management
  • |
  • Marketing Management
  • |
  • Quote Contract and Proposal
  • |
  • Sales Management
  • |
  • Telephony and Call Center Management

Sample Report

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  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
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Product Scorecard

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