GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

9.0 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

88 Likeliness to Recommend

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Respectful
  • Fair
  • Security Protects
  • Helps Innovate

Feature Ratings

Average 86

Video Conferencing

87

Instant Messaging

87

Audio Conferencing VoIP

87

Facilitator Functions

86

Screen Share

86

Audio Conferencing Call in Bridge

86

Audio Controls

86

Virtual Whiteboard

85

File Transfer

85

Keyboard Mouse Control

85

Application Share

84

Vendor Capability Ratings

Average 85

Ease of IT Administration

96

Ease of Customization

94

Ease of Implementation

94

Quality of Features

94

Availability and Quality of Training

93

Ease of Data Integration

92

Product Strategy and Rate of Improvement

92

Usability and Intuitiveness

92

Vendor Support

92

Breadth of Features

90

Business Value Created

89

GoTo Meeting Reviews

Benjamin Z.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy, reliable, and affordable video conferencing

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting allowed us to work together as a firm and with the client. As the host must provide permission each time a participant wishes to share the screen, the technology becomes somewhat cumbersome to manage when there are more than 10 participants in the meeting.

What is your favorite aspect of this product?

In addition to the fact that the tool's settings are simple enough that even a novice user may use them to get a handle on the full scope of call referrals, I like Face-to-face conversation that is maintained throughout the connection is possible from any location using a computer or mobile device.

What do you dislike most about this product?

While GoTo Meeting's recording option is better than nothing, it falls short of the capabilities of more robust video conferencing solutions. Some limitations include the inability to make changes to recorded meetings or add comments, as well as a lack of flexible sharing options.

What recommendations would you give to someone considering this product?

If there are fewer than 10 people participating in the meeting, GoTo Meeting is the best option. The process of granting sharing access to a user is straightforward, and you won't waste time trying to figure out who is currently speaking.

Pros

  • Efficient Service
  • Security Protects
  • Helps Innovate
  • Performance Enhancing

Patrick G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Facilitate teamwork with GoToMeeting.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

In conclusion, GoToMeeting is a reliable and user-friendly platform for online meetings and video conferencing, packed with a wide range of collaborative features. It's compatible with a wide range of hardware and software but, being a subscription service, it might not be suitable for some organizations, especially those that require frequent large-scale meetings or extensive personalization. Some users may balk at the price, and a fast internet connection is required for peak performance. The option to save a recording of the meeting for later viewing or distribution to those who were unable to attend is a useful function.

What is your favorite aspect of this product?

The high-definition video and audio are wonderful. You can count on it to work every time, and that's a huge plus. GoToMeeting provides a helpful customer service team and a free trial period. With the new mobile version, I find myself utilizing it more and more frequently because of how quickly and easily it can be set up. GoTo Meeting's scalability makes it a good fit for organizations of all sizes. Sharing the browser and/or the screen is a great feature that saves time and effort. The product is flexible enough to accommodate your schedule.

What do you dislike most about this product?

GoToMeeting has a few drawbacks, such as: To hold several meetings, a large corporation may find the expense of using GoToMeeting prohibitive because it is a paid service. Restrictions on how many people may join a meeting at once depend on the GoToMeeting package you choose. Some users may have trouble with GoToMeeting since they don't have a fast enough internet connection. GoToMeeting's lack of extensive personalization options might be problematic for certain users.

What recommendations would you give to someone considering this product?

The answer works well for gatherings of twenty or more people. The software is ideal for webinars because to the group chat feature and the ability to observe another user's screen. The user interface isn't as polished or up-to-date as the competitors, and there is no simple method to express emotions during conversation (like floating emoticons).

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nirav D.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Powerful Video conferencing tool

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo meeting has engaging and collaborative web conferencing feature. Virtual Meeting platform which is specifically designed for flexibility, quick access and over secured channel. Most distinct claim by GoTo is their unbeatable uptime which is 99.999% service uptime which makes it most reliable meeting application.

What is your favorite aspect of this product?

GoTo has several eye catching features but mine favourite one is that their Toll-free and Call me feature available for more than 50 countries which really is convenient if other end of client doesn't have the application installed and can dial in quickly.

What do you dislike most about this product?

GoTo meeting can work littel on their UI part to make it more approachable otherwise product is excellent with great voice and video conferencing performance.

What recommendations would you give to someone considering this product?

I will highly recommend GoTo meeting to the organisation who are looking out for maximum uptime of the Cloud based critical conferencing to be hosted for worldwide.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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