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goMoxie Knowledgebase
What is goMoxie Knowledgebase?
goMoxie Knowledgebase is guaranteed to increase efficiencies staff-wide — from IT to customer support. User-friendly web interface and sophisticated search capabilities enable agents to quickly find information needed to assist, reducing customer handling time and improving first contact resolution rates. Track what articles are being viewed and which lead most often to inquiry resolution to optimize and tell you what you’re getting for your investment.
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