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Moxie Software Inc

goMoxie Knowledgebase

goMoxie Knowledgebase is guaranteed to increase efficiencies staff-wide — from IT to customer support. User-friendly web interface and sophisticated search capabilities enable agents to quickly find information needed to assist, reducing customer handling time and improving first contact resolution rates. Track what articles are being viewed and which lead most often to inquiry resolution to optimize and tell you what you’re getting for your investment.

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Composite Score

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CX Score

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Likeliness to Recommend

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Reports on iPad

goMoxie Knowledgebase Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

goMoxie Knowledgebase has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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