Flowdock Customer Reviews 2023

What is Flowdock?

Collaboration Aligned. CA Flowdock brings all of your conversations, work items and tools into one place. Prioritize work, solve problems, search and organize across teams, locations and timezones. Real-time team chat for your entire organization.

Company Details

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Flowdock Ratings

Real user data aggregated to summarize the product performance and customer experience.

92 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Flowdock?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 92

Document Collaboration

97

Integration With Productivity Tools

96

Voice and Video Collaboration

96

Notifications

92

File Sharing Collaboration

92

Search

92

Cross Platform Support

92

Granular Access Management

91

Screen Sharing

91

Task Management

91

Instant Messaging

88

Vendor Capability Ratings

Average 92

Ease of Customization

100

Vendor Support

100

Availability and Quality of Training

96

Business Value Created

96

Ease of Data Integration

95

Breadth of Features

92

Ease of IT Administration

90

Product Strategy and Rate of Improvement

88

Quality of Features

88

Ease of Implementation

86

Usability and Intuitiveness

83

Flowdock Reviews

Imani B.

Role: Industry Specific Role
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Flowdock is awesome!!

Likeliness to Recommend

9 / 10

What differentiates Flowdock from other similar products?

It has easy to use interface and understand the workflow of your progress unlike it's competitors. It's price is More reasonable when differentiated from other platforms.

What is your favorite aspect of this product?

It's a fantastic communication platform. It's customer support is always available to it's user's. It's available on mobile also which adds value when working out of office hour's.

What do you dislike most about this product?

It has boost our performances in our organization nothing to dislike.

What recommendations would you give to someone considering this product?

It's a good platform for internal and external communication so consider it as your first priority.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Unique Features

Marcos M.

Role: Operations
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Excellent tool for instant messaging.

Likeliness to Recommend

10 / 10

What differentiates Flowdock from other similar products?

It's a reliable tool for team collaboration. This tool integrates with many other software. It's very secure.

What is your favorite aspect of this product?

It's a reliable tool for team collaboration through instant messages and group chats. Enables teams to connect through video calls. Has a top-notch customer support team. Keeps team conversation safe.

What do you dislike most about this product?

This tool depends on stable internet connectivity for better performance.

What recommendations would you give to someone considering this product?

It's a must to have tool for team collaboration through instant messaging and chatting.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Industry Specific Role
Industry: Retail
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2022

Useful tool for team collaboration.

Likeliness to Recommend

9 / 10

Pros

Helps Innovate
Acts with Integrity
Includes Product Enhancements
Continually Improving Product

Flowdock

Flowdock

What is Flowdock?

Company Details

Need Assistance?

Flowdock Ratings

92 Likeliness to Recommend

100 Plan to Renew

100 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Flowdock?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Notifications Tool alerts business of an application generated event.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Search The system can search an entire body of a document for a keyword or phrase.

Cross Platform Support The software runs on several platforms, allowing people to collaborate on their phones, tablets, laptops and MacBooks

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Screen Sharing The ability to share screens.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Instant Messaging Real-time, text-based communication between two or more people

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Flowdock Reviews

Imani B.

Flowdock is awesome!!

Likeliness to Recommend

Pros

Marcos M.

Excellent tool for instant messaging.

Likeliness to Recommend

Pros

Useful tool for team collaboration.

Likeliness to Recommend

Pros

Feature Ratings

Document Collaboration

Integration With Productivity Tools

Voice and Video Collaboration

Notifications

File Sharing Collaboration

Search

Cross Platform Support

Granular Access Management

Screen Sharing

Task Management

Instant Messaging

Vendor Capability Ratings

Ease of Customization

Vendor Support

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Usability and Intuitiveness