Explorer Software Group

Explorer Software Shafers Service Management

Explorer Shafers can make every part of your business from dispatching to purchasing to payroll to accounting – easier and more efficient. Our solution tracks all of your critical information in one place. Techs can quickly view Service History, Inventory Levels and Maintenance Contracts. Collect credit card information directly from the job site and transmit the payment to the back office instantly. Real time vehicle tracking allows you to easily dispatch the closest available tech to save time and fuel costs.

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Composite Score

Composite
Score

+96

Emotional Footprint

Emotional
Footprint

90%

Likeliness to Recommend

Likeliness
to Recommend

Construction Service/Field Management

Response
Distribution
3Reviews
Category Features
  • Resource Planning
  • |
  • Analytics and Reporting
  • |
  • Service Management
  • |
  • Scheduling
  • |
  • Inventory Control
  • |
  • Online Integrations/Web Store
  • |
  • Equipment Maintenance
  • |
  • Mobility
  • |
  • Workload Management
  • |
  • Driver Safety
  • |
  • Dispatch Management

Sample Report

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A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
  • Individual Comments and Recommendations from Users
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Product Scorecard

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