Deem, Inc.

Deem

8.6 /10

19 Reviews Write a Review

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What is Deem?

Deem’s solutions are designed for the way employees work and travel, and the way companies apply policy and control costs. Deem is built to help employees be more productive, solve problems on the fly, and focus on the job. Deem’s powerful platform allows travel managers to customize their travel program and service their travelers with ease. Etta is a travel management solution designed for large enterprises that need complex configurations to support both their employees and their company’s travel policies.

Company Details

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Awards & Recognition

Deem won the following awards in the Travel Management category

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2023 Data Quadrant Gold Medalist

Latest Award, 2023

11 Top Rated Capabilities

14 Top Rated Features

Latest Award, 2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

Deem Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Deem.

93 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Deem?

5% Negative

0% Neutral

95% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Feature Ratings

Average 93

Self-Service

Travel and Accommodation Booking

Expense Management

AI Driven Personalization

Notifications/Alerts/Updates

Savings Optimization

Bank/Credit Card Integration

Expense Automation

Sustainability Reports

Risk Management

Itinerary Management

Vendor Capability Ratings

Average 92

Ease of Customization

100

Ease of Data Integration

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

100

Quality of Features

100

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Breadth of Features

Availability and Quality of Training

Deem Reviews

Farah W.

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Deem Delight: A Flight of Convenience in Business.

Likeliness to Recommend

10 /10

What differentiates Deem from other similar products?

We travel frequently to visit clients abroad, the ease of use on both desktop and the mobile app is a significant advantage. The intuitive and clean interface allows for easy information retrieval. Deem presents various flight options, including those on preferred airlines and ones that adhere to the employer's travel policy.

What is your favorite aspect of this product?

For budgeting and planning future trips, Deem provides real-time insights into travel expenses. Its integration with third-party apps like Uber, hotel, and flight booking apps adds further convenience by allowing users to book all services from a single platform.

What do you dislike most about this product?

I have been using deem for a long time and have not met any challenges.

What recommendations would you give to someone considering this product?

The platform's functions, such as flight scheduling and price checking, are well-executed. The ability to add a credit card without issues adds convenience to the overall user experience.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Steffan L.

Role: Sales Marketing
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2023

Standout feature of DEEM OBT is its user interface

Likeliness to Recommend

7 /10

What differentiates Deem from other similar products?

Deem boasts a significantly superior GUI compared to its counterparts, enhancing the booking experience with a seamless journey.

What is your favorite aspect of this product?

The GUI and maps

What do you dislike most about this product?

Costs are not always best on price

What recommendations would you give to someone considering this product?

Access your company needs; engage with DEEM support prior to implementation; review all customisation options

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Cons

Commodity Features
Security Frustrates

Henrique S.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Deem from other similar products?

All the technology involved and attention to detail

What is your favorite aspect of this product?

The company's concern in providing the user with the best possible experience

What do you dislike most about this product?

The learning curve can be a bit challenging at the beginning, but it's easily overcome with time

What recommendations would you give to someone considering this product?

Go ahead! It will help a lot in your work journey

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Deem

What is Deem?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Deem Ratings

93 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Deem?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Self-Service Allows individual users to book travel and to manage their own itineraries without the need to contact a travel agent or support line.

Travel and Accommodation Booking Booking with direct links to airline and hotel information, availability, upgrade options (subject to corporate policy and exception approval), and pricing.

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

AI Driven Personalization Travel options are personalized based on user preferences, booking history, and company policy increasing the ease and efficiency of future bookings.

Notifications/Alerts/Updates Provide real-time alerts, reminders, and updates to users regarding individual itineraries i.e. flight cancellations/delays, check-in reminders, etc.

Savings Optimization Travel data analytics provide insights that identify opportunities for savings, allowing users to maximize their travel spend budgets.

Bank/Credit Card Integration The ability to integrate banking information/credit card accounts directly within the software for increased ease of booking and expense tracking capabilities.

Expense Automation Recording, tracking, and approval of expenses including reimbursement of costs incurred on personal credit cards are automated within the software.

Sustainability Reports Individual CO2 impact reports in real-time for all travel services allows employees to make more environmentally conscious and sustainable travel plans.

Risk Management Track and locate employees as they travel to inform them of events that may affect their trip, to keep them safe, and to meet duty of care requirements.

Itinerary Management Allows users to track travel plans, share travel plans, and update travel plans as necessary within the software.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Deem Reviews

Farah W.

Deem Delight: A Flight of Convenience in Business.

Likeliness to Recommend

Pros

Steffan L.

Standout feature of DEEM OBT is its user interface

Likeliness to Recommend

Pros

Cons

Henrique S.

Fantastic product!

Likeliness to Recommend

Pros

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Feature Ratings

Self-Service

Travel and Accommodation Booking

Expense Management

AI Driven Personalization

Notifications/Alerts/Updates

Savings Optimization

Bank/Credit Card Integration

Expense Automation

Sustainability Reports

Risk Management

Itinerary Management

Vendor Capability Ratings

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Breadth of Features

Availability and Quality of Training