Eracent IT Management Center
7.4 / 10

What is Eracent IT Management Center?

The IT Management Center™ (ITMC), is a comprehensive lifecycle management for all assets and licenses, providing continuous tracking from planning through refresh/retirement. Supports optimized utilization of all assets from acquisition to disposition, and provides a baseline that is not dependent on dynamic discovery data that can constantly change.

Company Details


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Awards & Recognition

Eracent IT Management Center won the following awards in the IT Asset Management - Enterprise category

Eracent IT Management Center Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Eracent IT Management Center.

84 Likeliness to Recommend

94 Plan to Renew

3
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Eracent IT Management Center?

2% Negative
20% Neutral
78% Positive

Pros

  • Acts with Integrity
  • Respectful
  • Trustworthy
  • Client Friendly Policies

Feature Ratings

Average 78

Data Import Export and Aggregation

81

Integrated Discovery

81

Analytics and Reporting

80

Data Center Analytics

79

Software Recognition Library

79

Software Usage Metering

77

End to End Lifecycle Management

75

Decentralized Management

71

Advanced License Management

70

Financial Analysis

68

Cloud License Management

56

Vendor Capability Ratings

Average 72

Ease of IT Administration

90

Business Value Created

86

Ease of Implementation

86

Vendor Support

83

Availability and Quality of Training

82

Usability and Intuitiveness

81

Breadth of Features

76

Product Strategy and Rate of Improvement

74

Ease of Customization

73

Ease of Data Integration

71

Quality of Features

70

Eracent IT Management Center Reviews

  • Role: C-Level
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Meets the needs of our enterprise

Likeliness to Recommend

10 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Valerie C.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Reporting is great. Not enough checks and balances

Likeliness to Recommend

8 / 10

What differentiates Eracent IT Management Center from other similar products?

Fantastic Reports and queries.

What is your favorite aspect of this product?

The reporting and queries I can build to find almost anything.

What do you dislike most about this product?

There is too much room for human error. Not enough checks and balances to ensure information is correct.

What recommendations would you give to someone considering this product?

Go through some training. There is a lot to learn in Eracent that has taken me years to figure out on my own... and still learning

Pros

  • Trustworthy
  • Respectful
  • Client Friendly Policies
  • Friendly Negotiation

Amr Y.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Capable solution that will save lives

Likeliness to Recommend

8 / 10

What differentiates Eracent IT Management Center from other similar products?

first and foremost, the company itself and how it is keen to engage in a new deal

What is your favorite aspect of this product?

value provided to its users, both business and technical

What do you dislike most about this product?

user interface might need a face off too much features that might be reconsidered through different bundling strategy

What recommendations would you give to someone considering this product?

clear business and IT requirements upfront I do not recommend a big bang kind of implementation

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service