Epicor Software

Epicor ERP

Epicor Software Corporation provides industry-specific business software designed around the needs of manufacturing, distribution, retail, and services organizations. More than 40 years of experience with our customers’ unique business processes and operational requirements is built into every solution―in the cloud, hosted, or on premises.

6.4

Composite Score

Composite
Score

+28

Emotional Footprint

Emotional
Footprint

74%

Likeliness to Recommend

Likeliness
to Recommend

13/13 in Enterprise Resource Planning

Response
Distribution
49Reviews
Category Features
  • Analytics and Reporting
  • |
  • Accounting and Financial Management
  • |
  • BI and Performance Management
  • |
  • Customer Relationship Management
  • |
  • Governance, Risk, and Compliance
  • |
  • Human Capital Management
  • |
  • Industry Specific Capabilities
  • |
  • Service Management
  • |
  • Job and Project Management
  • |
  • Procurement Management
  • |
  • Supply Chain Management

Sample Report

Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
  • Individual Comments and Recommendations from Users
Buy Report / $999

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews Word Cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Scorecard

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Does Not Recommend
1/10

Information Technology

Initial capabilities misrepresented; Support expensive for what you get (little or nothing); We dropped support and manage it internally.

Vendor Capability Satisfaction

  • 1
  • Availability and Quality of Training
  • 1
  • Breadth of Features
  • 2
  • Business Value Created
  • 2
  • Ease of Customization
  • 2
  • Ease of Data Integration
  • 1
  • Ease of Implementation
  • 2
  • Ease of IT Administration
  • 2
  • Product Strategy and Rate of Improvement
  • 2
  • Quality of Features
  • 2
  • Usability and Intuitiveness
  • 1
  • Vendor Support

Product Feature Satisfaction

  • 2
  • Accounting and Financial Management
  • 1
  • Analytics and Reporting
  • 1
  • BI and Performance Management
  • 2
  • Customer Relationship Management
  • 1
  • Governance, Risk, and Compliance
  • 1
  • Human Capital Management
  • 1
  • Industry Specific Capabilities
  • 2
  • Job and Project Management
  • 2
  • Procurement Management
  • 2
  • Service Management
  • 2
  • Supply Chain Management
Neutral
8/10

Information Technology

Pricey but you get what you pay for-great program!

Vendor Capability Satisfaction

  • 2
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 3
  • Business Value Created
  • 2
  • Ease of Customization
  • 2
  • Ease of Data Integration
  • 2
  • Ease of Implementation
  • 3
  • Ease of IT Administration
  • 2
  • Product Strategy and Rate of Improvement
  • 4
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 2
  • Vendor Support

Product Feature Satisfaction

  • 3
  • Accounting and Financial Management
  • 3
  • Analytics and Reporting
  • 3
  • BI and Performance Management
  • 3
  • Customer Relationship Management
  • 3
  • Governance, Risk, and Compliance
  • 3
  • Human Capital Management
  • 3
  • Industry Specific Capabilities
  • 3
  • Job and Project Management
  • 3
  • Procurement Management
  • 2
  • Service Management
  • 3
  • Supply Chain Management