What is EAB Starfish?
The Starfish platform brings insight to student data and allows campuses to take action and serve students proactively. Starfish removes complicated redundancies and barriers to modernize campuses proactively. We make student intervention easy and integrated. Starfish connects each campus to its students - providing intentional just-in-time intervention and cohort management throughout their journey. Our technology and services enable campuses to become student-ready, scale student support and measure the completion results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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79 Likeliness to Recommend
8
Since last award
91 Plan to Renew
8
Since last award
83 Satisfaction of Cost Relative to Value
8
Since last award
Emotional Footprint Overview
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love EAB Starfish?
Pros
- Performance Enhancing
- Acts with Integrity
- Enables Productivity
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
School Administration
Student Records
Analytics and Reporting
Communications
Scheduling
Student Portal
Curriculum Management
Student Admissions
Registration and Enrollment
Gradebook
Mobility Support
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Quality of Features
Business Value Created
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
EAB Starfish Reviews
Domonkos V.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2024
A great tool in Education sector
Likeliness to Recommend
What differentiates EAB Starfish from other similar products?
It is very to install and implementation is quite fast compared to other similar products
What is your favorite aspect of this product?
I like student portal that provides comprehensive details for every student in matters the units they take, their performance and where they have reached in the curriculum. You understand how every student is fairing on their academics
What do you dislike most about this product?
I got no dislike for the tool since my experience is positive
What recommendations would you give to someone considering this product?
To all stakeholders in the education profession, this is a must have product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Aimee L.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2024
Great client services team
Likeliness to Recommend
What differentiates EAB Starfish from other similar products?
Positive 'Kudos' for student retention and acknowledgement
What is your favorite aspect of this product?
Communications and cohort building
What do you dislike most about this product?
Not very intuitive
What recommendations would you give to someone considering this product?
Be sure there is data integration regularly
Pros
- Respectful
- Unique Features
- Caring
- Reliable
Cons
- Inhibits Innovation
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
Musa N.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jun 2023
Fantastic product
Likeliness to Recommend
What differentiates EAB Starfish from other similar products?
Good product and easy to understand
What is your favorite aspect of this product?
Application is good and quick respond
What do you dislike most about this product?
Price cost
What recommendations would you give to someone considering this product?
Please give a test to this product and you will be amazed
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
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