Duo Security Logo
Duo Security Logo
Cisco Systems

Duo Security

7.7 / 10
Category
Duo Security
7.7 / 10

What is Duo Security?

Duo's trusted access solution is a user-centric zero-trust security platform to protect access to sensitive data at scale for all users, all devices and all applications.

Company Details


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Duo Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Duo Security.

84 Likeliness to Recommend

91 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Duo Security?

8% Negative
9% Neutral
83% Positive

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service

Feature Ratings

Average 81

Multi-Device Protection

85

Role and User Management

85

Biometrics Authentication

83

Browser Push Notifications

82

Dashboards, Analytics and Reporting

82

Hard Token Authentication

81

Email Authentication

80

OTP Authentication

80

Role-Based Multi-Factor Authentication

75

Integration APIs

75

Vendor Capability Ratings

Average 77

Ease of IT Administration

100

Ease of Customization

100

Usability and Intuitiveness

100

Availability and Quality of Training

100

Ease of Implementation

100

Product Strategy and Rate of Improvement

100

Ease of Data Integration

100

Vendor Support

90

Business Value Created

84

Quality of Features

82

Breadth of Features

75

Duo Security Reviews

Kedir s.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

A very good product with amazing support

Likeliness to Recommend

10 / 10

What differentiates Duo Security from other similar products?

Safe and secure

What is your favorite aspect of this product?

Support for all devices and effectiveness

What do you dislike most about this product?

Sometimes a little slow

What recommendations would you give to someone considering this product?

Go for it it’s a reliable product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lauren M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Multiple ways for people to authenticate

Likeliness to Recommend

5 / 10

What differentiates Duo Security from other similar products?

Push notifications

What is your favorite aspect of this product?

The variety of options to have employees authentic their logins securely

What do you dislike most about this product?

When it doesn’t work, it’s difficult.

What recommendations would you give to someone considering this product?

I would recommend the ease of use for Duo

Pros

  • Continually Improving Product
  • Helps Innovate
  • Unique Features
  • Efficient Service

Johanna F.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use, but a bit pricey

Likeliness to Recommend

7 / 10

What differentiates Duo Security from other similar products?

not much difference

What is your favorite aspect of this product?

functionality

What do you dislike most about this product?

pricing set up

What recommendations would you give to someone considering this product?

due diligence needed

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing