Direct Message Lab

Direct Message REACH v4

DML identifies the key social media locations for your brand (e.g., by demographics, category) and we build a roadmap to effectively reach users in these locations.


Composite Score


CX Score


Emotional Footprint


Likeliness to Recommend



Direct Message REACH v4 Product Scorecard

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

Direct Message REACH v4 has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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Explore every product feature, vendor capability, and so much more, in our comprehensive Product Scorecard, giving you unparalleled insight into the software.

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