Dialpad Ai Voice Logo Award Winner Product Badge
Dialpad Ai Voice Logo Award Winner Product Badge
Dialpad Inc

Dialpad Ai Voice

8.9 / 10
Category
Dialpad Ai Voice
8.9 / 10

What is Dialpad Ai Voice?

Ai VOICE - The most intelligent businessphone system. Set up your new business phone in minutes, plus unlock Ai tools like live transcriptions and Ai-curated calls summaries.

Company Details


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Awards & Recognition

Dialpad Ai Voice won the following awards in the Unified Communications as a Service category

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Dialpad Ai Voice Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Ai Voice.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Ai Voice?

2% Negative
7% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Feature Ratings

Average 88

Communications

93

Call Management

90

Continuous UCC

88

Mobility

88

Secure Access

88

Session Border Controller

88

Third-Party Integration

88

Centralized Management Portal

87

Analytics Reporting

87

Speech Access and Personal Assistant

85

Presence IM

85

Vendor Capability Ratings

Average 86

Business Value Created

94

Availability and Quality of Training

93

Ease of Customization

93

Ease of IT Administration

93

Usability and Intuitiveness

93

Ease of Data Integration

90

Ease of Implementation

90

Quality of Features

90

Vendor Support

90

Breadth of Features

89

Product Strategy and Rate of Improvement

88

Dialpad Ai Voice Reviews

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2023

Reliable features

Likeliness to Recommend

10 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Thania D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Combine teams in conferences

Likeliness to Recommend

9 / 10

What differentiates Dialpad Ai Voice from other similar products?

One of its biggest differences can be seen in its ability to integrate different functions necessary for more effective communications with work teams, which has advanced in recent years in terms of technology that allows from file sharing to high-definition video and audio communications, allowing from simultaneous calls to real time analytical systems, it is quite complete and its cost per month is usually quite affordable for organizations

What is your favorite aspect of this product?

What I like the most is that it has an automated assistant system, allowing live chats to be carried out without problems, it also allows the collaboration of several users, becoming a business solution for team communications even with audio and video, it also has functions ranging from VoIP connections and waiting queues, being one of the most complete conferencing solutions of its kind

What do you dislike most about this product?

The function of this tool is to be able to unify teams, I have no problems because its functions are good and easy to understand

What recommendations would you give to someone considering this product?

It currently has a free version, being even more accessible since its plans are also quite accessible and adaptable to organizations

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Jimena G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Cloud-based telephone tool facilitating the connec

Likeliness to Recommend

9 / 10

What differentiates Dialpad Ai Voice from other similar products?

This excellent communication tool is very modern that combines voice, video messaging and meetings in a single platform in which it can be easily accessed from any device with a good internet connection, this telephone system is for any workplace that works in the cloud leaving a comfortable way to use your laptop, tablet, among others to make calls

What is your favorite aspect of this product?

I really like this tool because it makes it easy to connect devices with voice, messaging and integrate into each existing device, now it works the way you want from anywhere and anytime, it allows quick configuration and implementation without any problem, teams can stay connected no matter what. where they work thanks to the platform that synchronizes voice video contacts in real time

What do you dislike most about this product?

I do not dislike this tool, it is useful in modern communication due to its functions of combining voice messaging and videos in a single and unique platform in an excellent way for each person who uses it.

What recommendations would you give to someone considering this product?

I recommend this wonderful modern communication tool because it combines voice, video messaging and meetings in a single platform with easy access from any device with an internet connection, as well as real-time transcriptions, automatic note-taking and successful analysis, accepts voice commands so employees can make the most of any type of conversation

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

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