
What is Dialogflow?
Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces, such as voice apps and chatbots, powered by AI. Build hybrid conversational agents with both deterministic and generative AI functionality. This allows you to have strict controls and use generative AI to better meet customer needs. Dialogflow CX is generally available (GA) and Conversational Agents is currently in Preview.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDialogflow Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Dialogflow.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialogflow?
Pros
- Saves Time
- Helps Innovate
- Reliable
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Knowledgebase
Multi-channel
Natural Language Processing
Voice or Text Input
Learning and Adaptability
Translation
Workflow Processing
Scheduled Availability
Personalized Service
Leads Generation
Application Programming Interface
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Also Featured in...
Dialogflow Reviews

Oleksandr T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2022
Powerful NLP engine for your AI product
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
I did a detailed analysis of all available NLP engines, and I can say with confidence that the Dialogflow is the best in many criteria, especially in terms of the quality of non-English speech recognition.
What is your favorite aspect of this product?
Integration with other Google products is undoubtedly the main advantage. Well, Google is the leader in the field of recognition of all other languages except English and Spanish.
What do you dislike most about this product?
The quality of the non-English speech generation still leaves much to be desired.
What recommendations would you give to someone considering this product?
Start as a user by building a simple chatbot and practice it yourself. In an hour you will get a gorgeous result.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Agustín N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2021
It's an Industry Standard.
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
You can find support for Dialogflow in every possible way. The official documentation is great and you can find online videos for every use case of Dialogflow.
What is your favorite aspect of this product?
Easy integration, well tested platform and well documented API.
What do you dislike most about this product?
Nothing really.
What recommendations would you give to someone considering this product?
Start implementing with the free tier. Understand the product first and the go beyond the limits.
Pros
- Enables Productivity
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Saksham t.
- Role: Sales Marketing
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Sep 2021
fantastic feature
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
its easy to use and deploy
What is your favorite aspect of this product?
the best part is the template section
What do you dislike most about this product?
what i dislikle is they might need some code
What recommendations would you give to someone considering this product?
need some chatbot or intrigration
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Cons
- Slower Product Innovation
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
