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Directly Inc

Darwin SaaS Chatbot

Darwin is a SaaS Chatbot for SaaS Companies. Darwin empowers software companies to automate support through the customer lifecycle to increase product adoption and reduce churn. Darwin delivers a differentiated conversational experience and serves as a key driver of product adoption and customer loyalty. Instead of deflecting a few high volume FAQs, Darwin identifies every opportunity for automation along the customer lifecycle.


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Reports on iPad

Darwin SaaS Chatbot Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

Darwin SaaS Chatbot has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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