Concrete CMS Customer Reviews 2023

What is Concrete CMS?

Run a secure website your content contributors will love using with Concrete CMS.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Concrete CMS won the following awards in the Digital Experience - Midmarket category

Filter By

Concrete CMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Concrete CMS.

92 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Up 1
Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Concrete CMS?

1% Negative

10% Neutral

89% Positive

Pros

Inspires Innovation
Respectful
Reliable
Trustworthy

Feature Ratings

Average 83

Web Publishing Capabilities

89

Management Interface

88

Content Security

87

Content Repository

86

Digital Asset Management

84

Translation Facilitation

83

Multi Channel Support

79

Social Media Integration

79

Standard Templates

79

Analytics and Reporting

78

E-Commerce Integration

78

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Ease of Customization

86

Business Value Created

86

Usability and Intuitiveness

86

Ease of Data Integration

85

Ease of IT Administration

85

Quality of Features

85

Breadth of Features

83

Product Strategy and Rate of Improvement

80

Vendor Support

79

Availability and Quality of Training

74

Concrete CMS Reviews

Sarah J.

Role: Operations
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

The CMS has unbeatable functionalities.

Likeliness to Recommend

89

What differentiates Concrete CMS from other similar products?

Concrete CMS helps you to publish user-defined database content.

What is your favorite aspect of this product?

The software is continually growing.

What do you dislike most about this product?

has less extensive documentation compared to competitors.

What recommendations would you give to someone considering this product?

I would recommend it to individuals with large projects requiring large amounts of data.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Mark F.

Role: C Level
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2021

On a mission to be the best

Likeliness to Recommend

100

What differentiates Concrete CMS from other similar products?

When it began, Concrete CMS was one of the very few that offered on-site editing and design... the ability to see changes to pages in real time. They have continued to pioneer that technology, making its CMS an excellent product for editors and designers as well as developers.

What is your favorite aspect of this product?

Easy, quick editing and asset management

What do you dislike most about this product?

Nothing at this point. They upgraded the platform a few years back, which necessitated rebuilding legacy sites, which seemed like a pain at the time. But, typical of Portland Labs, they made the changeover very easy to do.

What recommendations would you give to someone considering this product?

Look through all the themes and add-ons to see if it matches your vision for your website, as wel as the jobs board to see developers who are available to help you.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nainish A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2021

Best cms tool for developers and end-users.

Likeliness to Recommend

89

What differentiates Concrete CMS from other similar products?

Concrete cms is a very efficient and attractive tool. The main advantage of concrete cms that differentiate it from similar products is that it provides more layouts and more than 1000 add-on functionalities than other products.

What is your favorite aspect of this product?

One of the major aspects that is a favourite of mine is that every non-technical person can use this tool without any coding experience, which really helps segregation of the workforce.

What do you dislike most about this product?

Concrete cms do not have a good documentation guide on how to use the tool more effectively. They should provide more functionality to improve the layout by using coding in the backend.

What recommendations would you give to someone considering this product?

I would recommend using this cms tool as it has much better functionalities such as layouts, integration with other software, and better customer support than other tools.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Most Popular Concrete CMS Comparisons

WordPress.com
Compare
Wix
Compare
HCL Digital Experience
Compare
Weebly
Compare
Joomla!
Compare
Kentico Xperience
Compare

See All Alternatives

Concrete CMS

8.8 / 10

Concrete CMS

8.8 / 10

What is Concrete CMS?

Company Details

Need Assistance?

Awards & Recognition

Emotional Footprint Champion

Data Quadrant Gold Medalist

Emotional Footprint Champion

Concrete CMS Ratings

92 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Up 1Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Concrete CMS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Concrete CMS Reviews

Sarah J.

The CMS has unbeatable functionalities.

Likeliness to Recommend

Pros

Mark F.

On a mission to be the best

Likeliness to Recommend

Pros

Nainish A.

Best cms tool for developers and end-users.

Likeliness to Recommend

Pros

Most Popular Concrete CMS Comparisons

WordPress.com

Wix

HCL Digital Experience

Weebly

Joomla!

Kentico Xperience

Up 1
Since last award

Feature Ratings

Web Publishing Capabilities

Management Interface

Content Security

Content Repository

Digital Asset Management

Translation Facilitation

Multi Channel Support

Social Media Integration

Standard Templates

Analytics and Reporting

E-Commerce Integration

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training