MSP360 Managed Backup Logo
MSP360 Managed Backup Logo
MSP360

MSP360 Managed Backup

8.0 / 10
Category
MSP360 Managed Backup
8.0 / 10

What is MSP360 Managed Backup?

MSP360 Managed Backup (MBS) (formerly Cloudberry Lab) is an easy-to-use backup solution for Managed Service Providers and IT departments that require a centralized license and job management, monitoring, and reporting. MBS allows you to leverage AWS, Microsoft Azure, Backblaze B2, and Wasabi cloud storage to drive more revenue and deliver best-in-class data protection to your customers.

Company Details


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Awards & Recognition

MSP360 Managed Backup won the following awards in the Backup and Availability category

MSP360 Managed Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MSP360 Managed Backup.

92 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MSP360 Managed Backup?

0% Negative
4% Neutral
96% Positive

Pros

  • Unique Features
  • Generous Negotitation
  • Transparent
  • Includes Product Enhancements

Feature Ratings

Average 86

Backup Automation

91

Backup of Cloud Based Data

91

Application Awareness

89

Replication for Long Term Storage and Disaster Recovery

88

File Explorer Granular Restore

85

Virtual Machine Backup

84

Backup Monitoring and Reporting

82

Replication for High Availability

82

Automated Backup Testing and Verification

82

Deduplication Implementation

80

Physical Backup for Multiple Platforms

80

Vendor Capability Ratings

Average 84

Ease of Implementation

100

Usability and Intuitiveness

100

Availability and Quality of Training

96

Breadth of Features

96

Business Value Created

96

Ease of Data Integration

96

Ease of IT Administration

96

Product Strategy and Rate of Improvement

96

Quality of Features

96

Vendor Support

96

Ease of Customization

92

MSP360 Managed Backup Reviews

Joe W.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Pricing is cheap, licencing is a little weird

Likeliness to Recommend

10 / 10

What differentiates MSP360 Managed Backup from other similar products?

Very cheap pricing

What is your favorite aspect of this product?

Can use your own storage

What do you dislike most about this product?

licencing is confusing

What recommendations would you give to someone considering this product?

get a cheap licence to test it out

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anna N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Fabulous product!

Likeliness to Recommend

10 / 10

What differentiates MSP360 Managed Backup from other similar products?

It's user friendly features.

What is your favorite aspect of this product?

EVERYTHING

What do you dislike most about this product?

Not available

What recommendations would you give to someone considering this product?

Just do it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ian P.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Great product, made moving data very easy

Likeliness to Recommend

10 / 10

What differentiates MSP360 Managed Backup from other similar products?

Ease of use and wide compatibility

What is your favorite aspect of this product?

Simple interface

What do you dislike most about this product?

Could do with more tutorials for advanced use.

What recommendations would you give to someone considering this product?

It does what you want easily and efficiently

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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