What is Clari Copilot?
Clari Copilot is a conversational intelligence solution that is purpose-built for revenue teams. Clari Copilot’s (formerly Wingman) conversation intelligence platform gives reps and managers everything they need to compete fiercely, spot revenue leak, and close deals faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
73 Likeliness to Recommend
78 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Clari Copilot?
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Saves Time
Cons
- Less Generous
- Slower Product Innovation
- Less Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Custom Scorecard Templates
Gamification
Video Practice
Coaching Records
Call Ingestion
Dashboards, Analytics and Reporting
AI Simulation Training
Coaching Notes
Application Integration
LMS Integration
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Clari Copilot Reviews
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Nov 2023
Good, but not sure it is needed
Likeliness to Recommend
Pros
- Reliable
- Effective Service
- Caring
- Helps Innovate
Please tell us why you think this review should be flagged.
Arpit D.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2023
Best tool to analyze our meetings
Likeliness to Recommend
What differentiates Clari Copilot from other similar products?
Having transitioned from a competitor software, I liked that this service maintained feature-parity with that other service. I mainly use the software to record calls, but it has been invaluable for it's transcription which helps me identify action items and share exactly what the client said in text form to the team.
What is your favorite aspect of this product?
here are so many things that I like about Wingman. I am going to drill down to each feature that I like. Dashboard - Gives us an idea of how many calls were made and we can filter them as per the duration. We can sort them as per the talk/listen ratio and the longest monologue in a call. This gives us insights into what can be improved in further calls. Game Tapes - I use this a lot to help the new joiners understand how to handle objections by looking at the previous calls, how to pitch our product to the customers, how to position ourselves etc. Battlecards - I like how the battle cards pop up when we mention a competitor.
What do you dislike most about this product?
No integrations to outside tools for insights, for example Notion, this would take the tool to the next level if we could get insights from across teams, even if they don't use Wingman.
What recommendations would you give to someone considering this product?
Wingman would be a great fit for your organization if you have a larger sales team that conducts business primarily on video calls or on (VOIP) phone calls.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Cons
- Vendor Friendly Policies
- Less Generous
Please tell us why you think this review should be flagged.
Rita D.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
Best Tool For Conversation Intelligence
Likeliness to Recommend
What differentiates Clari Copilot from other similar products?
With Wingman, it becomes easy to unlock every sales insights which helps the business in growing future sales
What is your favorite aspect of this product?
Using Wingman is easy and I like the many insights it offers Deploying it is straightforward and is affordable It makes call recording easy and we can always review deals whenever we want to
What do you dislike most about this product?
No particular hates as Wingman has been great
What recommendations would you give to someone considering this product?
I recommend Wingman not because it is affordable but because it has worked
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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