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Citrix Systems, Inc.

Citrix ShareFile

9.3 / 10

Category

What is Citrix ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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Awards & Recognition

Citrix ShareFile won the following awards in the Content Collaboration category

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Citrix ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Citrix ShareFile.

91 Likeliness to Recommend

Up 1
Since last award

100 Plan to Renew

97 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Citrix ShareFile?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 92

Real-Time Synchronization

95

Access Control and Rights Management

94

Team Collaboration

93

Drag and Drop User Interface

92

Enterprise Grade Security Controls

92

Electronic Signatures

90

3rd-Party Integrations

87

Vendor Capability Ratings

Average 91

Quality of Features

97

Product Strategy and Rate of Improvement

95

Ease of Data Integration

94

Business Value Created

94

Ease of Implementation

93

Breadth of Features

92

Usability and Intuitiveness

92

Availability and Quality of Training

89

Ease of IT Administration

89

Ease of Customization

87

Vendor Support

83

Citrix ShareFile Reviews

Kiran B.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Secure Platform for file transfer

Likeliness to Recommend

100

What differentiates Citrix ShareFile from other similar products?

I feel that this is a very secure platform for sharing file and also it can be integrated easily with MS outlook.

What is your favorite aspect of this product?

We can upload files up to 100 GB. it has user friendly interface and sharing of file is very easy. Notification process is good and there are emails generated when there is any action on file such as if someone viewed or downloaded it.

What do you dislike most about this product?

Once it hanged for me and closed automatically while sharing a file. Some files do not open on app so they need to be opened on browser. editing of files on mobile is very time consuming some time.

What recommendations would you give to someone considering this product?

we have been using citrix file transfer for 3 years and it has served all our needs in sharing files and have never faced much issues.

Pros

  • Reliable
  • Performance Enhancing
  • Caring
  • Client Friendly Policies

Yolanda P.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Good tools to store and share documents securely.

Likeliness to Recommend

89

What differentiates Citrix ShareFile from other similar products?

Sharefile handles the problem of securely storing documents (digitally) and sharing documents with others. I can upload papers that clients may access whenever they want. It is particularly effective for delivering and receiving large data in a secure and timely manner. This service may be managed centrally and accessed from different devices and platforms. This solution has made securely exchanging information with partners and consultants easier.

What is your favorite aspect of this product?

Sharefile includes various options that make it simple to use the program, including desktop and mobile apps, the ability to attach files securely or exceeding specified size limitations, and interfaces with other software such as RightSignature. The product is offered in both cloud-based and on-premises configurations. It is simple to install and configure, and it lets you to share huge files with others. It includes software/add-ons for Outlook, mobile devices, and other platforms. You can also sync material; file transfer is quick, and you may tweak the application's look to some extent.

What do you dislike most about this product?

This software has some drawbacks, managing folder permission settings for all users with administrator privileges is not easy. Upload notification settings are easily lost and capturing/restoring is a hassle. Automatic payment when changing a subscription that was changed and Citrix support was not able to contact you after leaving a message). There is a problem with configuring Citrix ShareFile for high availability. From an end-user perspective, I wish there was a more relaxed way to customize the look of the product interface.

What recommendations would you give to someone considering this product?

If you're looking for a high-quality, secure managed file transfer solution supported by knowledgeable assistance, Citrix ShareFile is the solution, you may choose between cloud-based and on-premises storage.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Bethwel N.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

My Experience With Citrix ShareFile

Likeliness to Recommend

89

What differentiates Citrix ShareFile from other similar products?

Sharing files, accessing files, storing files, and handling files transfer is easy with Citrix ShareFile

What is your favorite aspect of this product?

I like the Security features of Citrix ShareFile The software is affordable It makes handling files transfer easy

What do you dislike most about this product?

Zero problems with Citrix ShareFile. It has been great

What recommendations would you give to someone considering this product?

I highly recommend Citrix ShareFile as it has been great and never failed us

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

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