Webex Calling Logo
Webex Calling Logo
Cisco Systems

Webex Calling

8.8 / 10
Category
Webex Calling
8.8 / 10

What is Webex Calling?

Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling enabling you to replace your PBX network with a globally trusted cloud solution. It easily extends to a complete collaboration experience, that includes market leading calling, meetings, messaging, contact center and integrated devices when you’re at the office, at home, or anywhere between.

Company Details


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Webex Calling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Calling.

87 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Calling?

3% Negative
7% Neutral
90% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Respectful

Feature Ratings

Average 84

Audio Transcription

88

Centralized Management Portal

87

Communications

86

Secure Access

85

Call Management

84

Presence IM

84

Mobility

84

Web & Desktop Conferencing

84

Session Border Controller

84

Analytics Reporting

83

Speech Access and Personal Assistant

83

Vendor Capability Ratings

Average 81

Ease of IT Administration

93

Quality of Features

93

Ease of Data Integration

91

Ease of Implementation

89

Product Strategy and Rate of Improvement

88

Usability and Intuitiveness

88

Vendor Support

88

Breadth of Features

87

Business Value Created

87

Ease of Customization

87

Availability and Quality of Training

85

Webex Calling Reviews

Adeetya U.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Anytime, anywhere communications.

Likeliness to Recommend

10 / 10

What is your favorite aspect of this product?

Platform and Place Independence

What do you dislike most about this product?

Initially felt to complex

What recommendations would you give to someone considering this product?

Please check all the requirements before buying the product.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Tami K.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Ease of Communication

Likeliness to Recommend

9 / 10

What differentiates Webex Calling from other similar products?

Ability to attend all calls with effective call managements

What is your favorite aspect of this product?

Data security during communication

What do you dislike most about this product?

No any to record

What recommendations would you give to someone considering this product?

The effortless calls managements

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hedge s.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Don't Cross The Year Without

Likeliness to Recommend

8 / 10

What differentiates Webex Calling from other similar products?

The speed of giving instant feedbacks to our clients and collaborators.

What is your favorite aspect of this product?

Integrations effectiveness

What do you dislike most about this product?

I have no dislike at all.

What recommendations would you give to someone considering this product?

This product is more secure to share any kind of information.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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