What is Cisco Umbrella?
Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
100 Plan to Renew
94 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Umbrella?
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Caring
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web Application and API Protection (WAAP)
Secure Web Gateway (SWG)
Network Sandboxes
Enablement for Security Teams
Zero Trust
Firewall as a Service (FWaaS)
Viable Alternative VS Traditional MPLS
Cloud Access Security Broker (CASB)
SD-WAN
Remote Browser Isolation (RBI)
Data Analytics / BI / AI
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
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Cisco Umbrella Reviews
Lawrence B.
- Role: Industry Specific Role
- Industry: Insurance
- Involvement: End User of Application
Submitted Apr 2024
Amazing Product.
Likeliness to Recommend
What differentiates Cisco Umbrella from other similar products?
Cisco Umbrella seamlessly integrates with other Cisco security products, such as Cisco Secure Firewall and Cisco Secure Endpoint, to provide a unified defense strategy across the entire network.
What is your favorite aspect of this product?
Cisco Umbrella provides multi-layered security to protect against a wide range of cyber threats, including malware, ransomware, and phishing attacks.
What do you dislike most about this product?
it may not be as effective against threats that do not rely on DNS resolution as it primarily relies on DNS for blocking malicious domains
What recommendations would you give to someone considering this product?
Consider your organization's existing security infrastructure and evaluate how well Cisco Umbrella integrates with your current environment.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Effective Service
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Great Product
Likeliness to Recommend
Pros
- Efficient Service
- Inspires Innovation
- Respectful
- Includes Product Enhancements
Kevin A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
One of the Best on the Market
Likeliness to Recommend
What differentiates Cisco Umbrella from other similar products?
Cisco Umbrella provides confidence to users that the initial DNS request is checked, approved or filtered automatically via policy whether they are on or off the corporate network. Cisco integrate their individual point products together with other reporting and analysis toolsets, to provide an holistic view of security posture across an organisation.
What is your favorite aspect of this product?
Cloud delivered and managed Security makes policy changes a breeze and you can react to changing situations almost immediately from any location. Whether you are managing a whole site or an individual user group, the policy format and orchestration point is easy to navigate and control.
What do you dislike most about this product?
Email reporting formats need to improve as they are too basic and don't offer the right level of information.
What recommendations would you give to someone considering this product?
Consider Cisco Umbrella first before reviewing other vendor options. You'll find that Umbrella is one of the easiest to deploy, manage and keep fully operational. The distributed nature of the Cisco Datacentre's and the Anycast nature of Umbrella DNS services means it has a very high uptime compared to competitors.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Cons
- Vendor's Interest First
