Dayforce
8.4 / 10

What is Dayforce?

Dayforce is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

87 Likeliness to Recommend

97 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Enables Productivity
  • Reliable

Feature Ratings

Average 82

Payroll Administration

87

Time and Attendance

84

Employee Record

84

Benefits Administration

83

Compensation Management

83

Talent Acquisition

82

Learning and Development

81

Performance Management

81

Workforce Planning

80

Talent Management

80

Position Management

79

Vendor Capability Ratings

Average 77

Business Value Created

91

Ease of IT Administration

90

Product Strategy and Rate of Improvement

86

Breadth of Features

85

Quality of Features

81

Ease of Data Integration

79

Usability and Intuitiveness

76

Ease of Implementation

75

Vendor Support

75

Ease of Customization

74

Availability and Quality of Training

70

Dayforce Reviews

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Great customization available.

Likeliness to Recommend

7 / 10

Pros

  • Acts with Integrity
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Effective Service
  • Vendor Friendly Policies

Sylvia H.

  • Role: Human Resources
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Disappointing experience, poor service, glitchy

Likeliness to Recommend

5 / 10

What differentiates Dayforce from other similar products?

This system has more features than our previous vendor but implementation was long and nightmarish. Poor customer service after you go live, sales way over-promised, they charge extra for everything. Constantly having to open support tickets to address ongoing problems, quarterly 941s have had errors every single quarter, timekeeping system goes haywire occasionally and is unreliable.

What is your favorite aspect of this product?

Recruiting system

What do you dislike most about this product?

terrible customer service, no dedicated account manager, very complicated and is not user friendly at all

What recommendations would you give to someone considering this product?

Plan to budget for a lot of extras. they charge for the simplest changes or support.

Pros

  • Unique Features
  • Respectful
  • Security Protects

Cons

  • Under Delivered
  • Less Transparent
  • Leverages Incumbent Status
  • Role: Finance
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Dayforce Review

Likeliness to Recommend

10 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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