Lumen

Lumen Managed Hosting Services

7.0 /10

What is Lumen Managed Hosting Services?

CenturyLink® Managed Hosting delivers hosted IT services engineered specifically for enterprises that need to respond quickly and efficiently to the demands placed on their IT infrastructure. CenturyLink provides procurement, installation, monitoring and ongoing management of your hosted solution regardless of location. Whether you choose to host from any of CenturyLink's 55+ world class data centers or your own location, our team of experts will ensure the infrastructure that delivers what's important to your business is there when you need it.

Company Details

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Lumen Managed Hosting Services Ratings

Real user data aggregated to summarize the product performance and customer experience.

87 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Lumen Managed Hosting Services?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Cons

Less Friendly Negotiation
Under Delivered

Feature Ratings

Average 80

Data Migration

Workflow Management

Analytics and Reporting

Access Management

Encryption and Decryption Support

Capacity Management

Multi Cloud Management

Systems Performance Management

Cloud Integration

Regulatory Compliance

Load Balancing

Vendor Capability Ratings

Average 79

Availability and Quality of Training

100

Breadth of Features

100

Business Value Created

100

Ease of Customization

100

Ease of Data Integration

100

Ease of Implementation

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

100

Vendor Support

Quality of Features

Usability and Intuitiveness

Lumen Managed Hosting Services Reviews

TRUDY N.

Role: Operations
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

easy to use, slightly high in cost

Likeliness to Recommend

8 /10

What differentiates Lumen Managed Hosting Services from other similar products?

haven't used any other service before

What is your favorite aspect of this product?

feature and support availability

What do you dislike most about this product?

portal support

What recommendations would you give to someone considering this product?

No comment

Pros

Reliable
Trustworthy
Unique Features
Efficient Service

Cons

Less Friendly Negotiation

Lumen Managed Hosting Services

What is Lumen Managed Hosting Services?

Company Details

Need Assistance?

Lumen Managed Hosting Services Ratings

87 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Lumen Managed Hosting Services?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Migration The ability to select and extract data from one storage system to another

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Access Management Includes social sign-on, external authorization, and fraud detection.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Load Balancing Allows distribution of workloads across multiple computing resources.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Lumen Managed Hosting Services Reviews

TRUDY N.

easy to use, slightly high in cost

Likeliness to Recommend

Pros

Cons

Feature Ratings

Data Migration

Workflow Management

Analytics and Reporting

Access Management

Encryption and Decryption Support

Capacity Management

Multi Cloud Management

Systems Performance Management

Cloud Integration

Regulatory Compliance

Load Balancing

Vendor Capability Ratings

Availability and Quality of Training

Breadth of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Usability and Intuitiveness