Telecommunication Service Fulfillment

Response
Distribution
1Reviews

Nokia Networks

CEM on Demand

CEM on Demand provides an online portal that allows you to manage your customer's experience. With CEM on Demand, you can access and share information across your entire organization from operations to marketing to customer care, improving cross-organizational efficiency.

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Composite Score

Composite
Score

9.4

CX Score

CX
Score

+88

Emotional Footprint

Emotional
Footprint

44%

Likeliness to Recommend

Likeliness
to Recommend

Telecommunication Service Fulfillment

Response
Distribution
1Reviews
Category Features
  • Analytics and Reporting
  • |
  • Capacity Management
  • |
  • Catalog Management
  • |
  • Configuration Management
  • |
  • Data Quality
  • |
  • Electronic Data Interchange
  • |
  • Inventory Management
  • |
  • Network Management
  • |
  • Order Management
  • |
  • Service Management
  • |
  • Workflow Management

Sample Report

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A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
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Product Scorecard

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