Customer Service Management

Response
Distribution
0Reviews

CallidusCloud

Callidus Cloud Clicktools

Clicktools is the premium feedback software for business. It enables you to truly understand your customers by requesting and responding to input at key points along the entire customer journey. With Clicktools, you can transform the customer experience to consistently drive improvements and profits.

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Composite Score

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CX Score

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Emotional Footprint

Emotional
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Likeliness to Recommend

Likeliness
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Customer Service Management

Response
Distribution
0Reviews
Category Features
  • Agent Collaboration
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  • Agent Scripting
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  • Analytics and Reporting
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  • Contact Center Integration
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  • Customer Community Management
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  • Customer Self Service Capabilities
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  • Customer Service Knowledge Management
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  • Customer Service Workflow Management
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  • Intelligent Search
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  • Mobile Customer Care
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  • Multi Channel Support

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  • Comparisons by Organization Size, Usage, and Role
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