What is Brand24?
Discover what people are saying online about your brand - as it unfolds in real time. Brand24 gives you instant access to mentions about your brand across the web, from social networks to influential publishers.
Company Details
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Get AssistanceBrand24 Ratings
Real user data aggregated to summarize the product performance and customer experience.
94 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brand24?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Influencer Identification
Competitor Tracking
Sentiment Analysis
Collaboration
Visual Analytics
Social Media Channel Integration Inbound
Publishing
Dashboards and Reporting
Audience Segmentation
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Customization
Ease of Implementation
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Brand24 Reviews
Siphehesihle M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Outstanding and All-round Cloud UC Platform
Likeliness to Recommend
What differentiates Brand24 from other similar products?
Ease of usability and availability across all devices all through (24/7) Intrusive UFI and UXI design tailored for incredible segmentation and analytics.
What is your favorite aspect of this product?
Real-time reporting and analytics.
What do you dislike most about this product?
Nothing to register.
What recommendations would you give to someone considering this product?
I highly recommend it to all-and-sudry.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pratik G.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jan 2023
Fantastic Product one must go with
Likeliness to Recommend
What differentiates Brand24 from other similar products?
Powerful analytics turn data into insights with unique analytics. It also provides me the opportunity to get notifications on other brands and keywords I want to follow.
What is your favorite aspect of this product?
Brand24 is also powerful social media analytics platform.The tool tracks keywords across different social media platform including Facebook Instagram Twitter tik tok YouTube and page base on the mentions brand24 calculate social media reach the share of voice and monitors has take performance
What do you dislike most about this product?
There is nothing as such I dislike about this.
What recommendations would you give to someone considering this product?
I will strongly recommend this product to everyone
Pros
- Continually Improving Product
- Enables Productivity
- Client Friendly Policies
- Generous Negotitation
Wiktor S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2022
I have been in love with Brand24 for several years
Likeliness to Recommend
What differentiates Brand24 from other similar products?
It contains more features than other tools. It is much easier to use Brand24 than other solutions. UX and UI is very friendly and understandable.
What is your favorite aspect of this product?
The fact that I set up Brand24 once, and get reports of mentions of my brand. Interestingly, I can also track the competition and draw conclusions based on that.
What do you dislike most about this product?
The product meets my expectations
What recommendations would you give to someone considering this product?
Don't hesitate any longer! Tracking mentions of your brand is very useful. The price of brand24 is very affordable, even for small businesses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing