Customer Service Management

Response
Distribution
0Reviews

BlueKiwi

BlueKiwi

With a blueKiwi enterprise social network as the social hub around which your workday revolves, you’ve got a new way of doing business. No matter where you are, you can share information and easily collaborate across your organization. By empowering employees to work smarter, you incite positive action—turning your company’s collective knowledge into a formidable competitive edge.

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Composite Score

Composite
Score

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CX Score

CX
Score

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Emotional Footprint

Emotional
Footprint

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Likeliness to Recommend

Likeliness
to Recommend

Customer Service Management

Response
Distribution
0Reviews
Category Features
  • Agent Collaboration
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  • Agent Scripting
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  • Analytics and Reporting
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  • Contact Center Integration
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  • Customer Community Management
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  • Customer Self Service Capabilities
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  • Customer Service Knowledge Management
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  • Customer Service Workflow Management
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  • Intelligent Search
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  • Mobile Customer Care
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  • Multi Channel Support

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