Bloomreach Commerce Experience Cloud Logo Award Winner Product Badge
Bloomreach Commerce Experience Cloud Logo Award Winner Product Badge
Bloomreach Inc

Bloomreach Commerce Experience Cloud

8.1 / 10
Category
Bloomreach Commerce Experience Cloud
8.1 / 10

What is Bloomreach Commerce Experience Cloud?

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey.

Company Details


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Awards & Recognition

Bloomreach Commerce Experience Cloud won the following awards in the Digital Experience - Enterprise category

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Bloomreach Commerce Experience Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bloomreach Commerce Experience Cloud.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bloomreach Commerce Experience Cloud?

0% Negative
8% Neutral
92% Positive

Pros

  • Respectful
  • Reliable
  • Fair
  • Transparent

Feature Ratings

Average 83

Multi Channel Support

87

Translation Facilitation

85

Content Repository

84

E-Commerce Integration

84

Standard Templates

84

Social Media Integration

83

Web Publishing Capabilities

82

Content Security

82

Management Interface

82

Analytics and Reporting

81

Digital Asset Management

79

Vendor Capability Ratings

Average 81

Ease of IT Administration

97

Ease of Implementation

95

Vendor Support

95

Availability and Quality of Training

94

Breadth of Features

92

Ease of Data Integration

91

Quality of Features

90

Usability and Intuitiveness

90

Business Value Created

89

Product Strategy and Rate of Improvement

87

Ease of Customization

86

Bloomreach Commerce Experience Cloud Reviews

Chandan T.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

One of the best in the market

Likeliness to Recommend

9 / 10

What differentiates Bloomreach Commerce Experience Cloud from other similar products?

Bloomreach deliver you a package with a lot of customisation options to be able to enable the listing on customer demand.you course make use of the analytics report which it creates for free to understand the customer and search pattern etc.

What is your favorite aspect of this product?

Bloomreach analytics. Multiple data format support Ability to go back to previous version of feed

What do you dislike most about this product?

Nothing much to dislike with this software, I think it is moving in great direction

What recommendations would you give to someone considering this product?

Do your own research and see how feasible the integration with your site and then go for it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Lisa H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

A human touch that makes a difference

Likeliness to Recommend

9 / 10

What differentiates Bloomreach Commerce Experience Cloud from other similar products?

This software unlike others addresses various business problems such as search optimization and content personalization, and its use case ranges from e-commerce to content sites and enterprise search engines. One of the main distinguishing features of Bloomreach is its ability to use artificial intelligence and machine learning to adapt to user preferences

What is your favorite aspect of this product?

Bloomreach offers a comprehensive set of analytics tools that allow us to obtain detailed information about user behavior and website performance. This has allowed us to make informed decisions and make strategic adjustments to continually improve our online presence.

What do you dislike most about this product?

When integrating Bloomreach with other systems in our technology environment, we encountered some technical challenges that required additional effort to ensure all applications were working consistently. However, as we progressed through this process, these issues became more manageable.

What recommendations would you give to someone considering this product?

We recommend it based on our experience with Bloomreach, which has been very positive. This tool has been invaluable in improving the user experience and optimizing our online content. We are impressed by its ability to adapt to individual preferences and offer a unique experience to each user.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Sofia R.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

A versatile and powerful solution to increase

Likeliness to Recommend

9 / 10

What differentiates Bloomreach Commerce Experience Cloud from other similar products?

What really sets Bloomreach apart is its buyer-centric approach. Using real-time behavioral research, I can learn the preferences and needs of my consumers and adapt my website accordingly. This enables me to provide a personalized and meaningful shopping experience that fosters buyer loyalty.

What is your favorite aspect of this product?

What I love most about Bloomreach is its ease of use and intuitive interface. I'm not a tech expert, but Bloomreach has given me every single basic tool to efficiently manage my website and maximize sales. Additionally, the buyer support offered by the dealer was exceptional. They continually remain willing to support and solve any questions or problems that may arise.

What do you dislike most about this product?

If I had to name one thing I don't love about Bloomreach, it might be its cost. Although it is a hugely effective program, its price may be a little high for small businesses or entrepreneurs just starting out. However, consider that the investment is worth it once you keep in mind the increase and improvements that this program can produce in commerce.

What recommendations would you give to someone considering this product?

In summary, I would definitely recommend Bloomreach to anyone looking to foster and grow their online business. Its ability to personalize and optimize the shopping experience, its buyer-centric approach and its ease of use make this program an immeasurable tool for any online merchant.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

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