2/2 in Not For Profit CRM

Response
Distribution
18Reviews

Blackbaud

Blackbaud Fundraising and Relationship Management

Built on 30 years of experience and in partnership with more than 28,000 active clients, Blackbaud’s complete suite of fundraising solutions helps nonprofit organizations build lifelong support and raise more money.

6.5

Composite Score

Composite
Score

6.4

CX Score

CX
Score

+53

Emotional Footprint

Emotional
Footprint

71%

Likeliness to Recommend

Likeliness
to Recommend

2/2 in Not For Profit CRM

Response
Distribution
18Reviews
Category Features
  • Account and Contact Management
  • |
  • Activity and Workflow Management
  • |
  • Analytics and Reporting
  • |
  • Collaboration
  • |
  • Customer Service Management
  • |
  • Industry Specific Functionality
  • |
  • Lead Management
  • |
  • Marketing Management
  • |
  • Quote Contract and Proposal
  • |
  • Sales Management
  • |
  • Telephony and Call Center Management

Sample Report

Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
Buy Report / $99

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews Word Cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

Word Cloud legend

Product Scorecard

Dive Into Data

Explore every product feature, vendor capability, and so much more, in our comprehensive Product Scorecard, giving you unparalleled insight into the software.

See Full Report

Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Neutral
8/10

Operations

Great software for any business needs

Vendor Capability Satisfaction

  • 2
  • Availability and Quality of Training
  • 2
  • Breadth of Features
  • 2
  • Business Value Created
  • 2
  • Ease of Customization
  • 2
  • Ease of Data Integration
  • 2
  • Ease of Implementation
  • 2
  • Ease of IT Administration
  • 2
  • Product Strategy and Rate of Improvement
  • 2
  • Quality of Features
  • 2
  • Usability and Intuitiveness
  • 2
  • Vendor Support

Product Feature Satisfaction

  • 2
  • Account and Contact Management
  • 2
  • Activity and Workflow Management
  • 2
  • Analytics and Reporting
  • 2
  • Collaboration
  • 2
  • Customer Service Management
  • 2
  • Industry-Specific Functionality
  • 2
  • Lead Management
  • 2
  • Marketing Management
  • 2
  • Quote, Contract, and Proposal
  • 2
  • Sales Management
  • 2
  • Telephony and Call Center Management