Astea International

Astea Alliance

The Astea Alliance suite of customer management software addresses the complete service lifecycle, from lead generation and project quotation to service and billing through asset retirement. This service business software integrates and optimizes critical business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, Sales and Marketing.

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CX Score

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Reviews

Astea Alliance Product Scorecard

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

Astea Alliance has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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