Apollo Customer Reviews 2023

What is Apollo?

Apollo is the unified engagement acceleration platform that gives reps the ability to dramatically increase their number of quality conversations and opportunities. Reps are empowered to do more than just conduct outreach, they learn who to target, how to reach out, and what to say at speed and scale. We help drive growth and success by providing the means for teams to discover and utilize their organization’s unique best practices.

Company Details

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Apollo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Apollo.

94 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Down 1
Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Apollo?

0% Negative

7% Neutral

93% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Score 8.6

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Apollo Reviews

Sam C.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

The one-stop shop for sales and marketing

Likeliness to Recommend

9 / 10

What differentiates Apollo from other similar products?

Most importantly, the platform offered by Apollo.io helps us solve sales intelligence problems more effectively by supplying us with a wealth of information about prospects of great value.

What is your favorite aspect of this product?

My company has benefited dramatically from Apollo.io, a fantastic sales intelligence platform that has helped us at every customer acquisition stage. One of its main selling points is that it gives us access to a wide range of marketing and sales-related resources that we can use to boost efficiency and increase our return on investment. The platform's regularly updated database of companies and contacts is another selling point, as it facilitates lead identification and the execution of targeted email marketing campaigns. In addition, it includes AI, email tracking, and data analytics, all of which contribute to our ability to make wiser cho

What do you dislike most about this product?

Though it's a powerful and thorough sales intelligence platform, you might only like some things about it. One major drawback is that, for smaller businesses, its price may be too steep. On the other hand, you might need more technical know-how to use more advanced features like AI and personalized emails fully.

What recommendations would you give to someone considering this product?

We are using Apollo.io has helped us improve the quality of our sales data, allowing us to do things like better follow up on leads, create more lucrative sales opportunities, and send out more targeted email campaigns. The platform maintains a database of companies and contacts that is regularly updated, ensuring that the information we receive is both accurate and up-to-date. The data cleansing and duplicate removal tools it gives us are invaluable in maintaining an accurate and up-to-date record of our company's information.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Naveen S.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Not available

Likeliness to Recommend

8 / 10

What differentiates Apollo from other similar products?

No any other as per my experience

What is your favorite aspect of this product?

Email strategy

What do you dislike most about this product?

Some times minor error for few minutes

What recommendations would you give to someone considering this product?

Best for sales purpose

Pros

Continually Improving Product
Performance Enhancing
Includes Product Enhancements
Helps Innovate

Linus H.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

End to end sales outreach all in one place

Likeliness to Recommend

10 / 10

What differentiates Apollo from other similar products?

It integrates all processes in sales outreach. The whole end to end can be found in one platform altogether.

What is your favorite aspect of this product?

The UX integration with sales NAV is so clean and straightforward, very easy to navigate off the bat

What do you dislike most about this product?

Loading of contact data onto CRM takes a bit longer than I would like

What recommendations would you give to someone considering this product?

If you’re looking for an all in one solution for end to end sales prospecting this is it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Apollo

Apollo

What is Apollo?

Company Details

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Awards & Recognition

Apollo Ratings

94 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Down 1Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Apollo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Mail Campaign Management The ability to execute segmented outbound e-mail campaigns to leads and prospects, leverage pre-generated e-mail templates, track and report campaign metrics.

Internal Sales Collaboration The ability to allow sales representatives and their managers to comment on or provide annotations on objects such as call transcripts or emails.

E-Mail Integration The solution provides the ability to send and receive emails via an integrated email client, such as Outlook, or Gmail, or through the tool.

Workflow Automation Provides a business rules engine for managing outbound lead generation campaigns, inbound prospect communication and routing of leads to qualified sales agents.

CRM Integration The solution provides lockstep integration with popular CRM (or CDP) vendors.

Sales Analytics Provides dashboards, reporting and analytics tools for managing outbound lead generation campaigns, inbound prospect communications and pipeline tracking.

Omnichannel Campaign Management The solution provides the ability to manage prospect conversations via other channels such as live chat, social and SMS.

Next-Best-Action Recommendations Suggest recommended actions or next steps to sales representatives i.e. e-mail content, phone touchpoints or objection handling scripts to maximize close rates.

Call Management CRM integration, click-to-dial, call forward/record/log and many more in one place to ensure each agent can access all the information from a single place.

Pipeline Management The solution provides the ability to capture and track prospects throughout the sales lifecycle from initial unqualified lead to conversion.

Dialer Integration The solution provides the ability to integrate with telephony dialer systems to queue and manage outbound call campaigns.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Sales Intelligence

Apollo Reviews

Sam C.

The one-stop shop for sales and marketing

Likeliness to Recommend

Pros

Naveen S.

Not available

Likeliness to Recommend

Pros

Linus H.

End to end sales outreach all in one place

Likeliness to Recommend

Pros

Most Popular Apollo Comparisons

Outreach

ActiveCampaign

Salesloft

VanillaSoft

HubSpot Sales Hub

Freshsales

Down 1
Since last award

Feature Ratings

E-Mail Campaign Management

Internal Sales Collaboration

E-Mail Integration

Workflow Automation

CRM Integration

Sales Analytics

Omnichannel Campaign Management

Next-Best-Action Recommendations

Call Management

Pipeline Management

Dialer Integration

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Business Value Created

Quality of Features

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization