Amazon Chime Logo
Amazon Chime Logo
Amazon

Amazon Chime

7.7 /10
Category
Amazon Chime
7.7 /10

What is Amazon Chime?

Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can use the same communications infrastructure and services that power Amazon Chime, and add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.

Company Details


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Amazon Chime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Chime.

85 Likeliness to Recommend

1
Since last award

87 Plan to Renew

2
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Chime?

6% Negative
4% Neutral
90% Positive

Pros

  • Trustworthy
  • Altruistic
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 81

Instant Messaging

86

Audio Conferencing VoIP

84

Keyboard Mouse Control

83

Audio Controls

81

Audio Conferencing Call in Bridge

80

Video Conferencing

79

File Transfer

78

Screen Share

78

Facilitator Functions

77

Virtual Whiteboard

74

Application Share

74

Vendor Capability Ratings

Average 75

Ease of IT Administration

93

Product Strategy and Rate of Improvement

93

Availability and Quality of Training

89

Quality of Features

87

Usability and Intuitiveness

87

Ease of Customization

86

Breadth of Features

84

Ease of Implementation

80

Ease of Data Integration

79

Vendor Support

79

Business Value Created

76

Amazon Chime Reviews

Jagan m.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Amazing video conferencing tool

Likeliness to Recommend

9 /10

What differentiates Amazon Chime from other similar products?

Amazon Chime is one of the quality software product that I actually have used. The quality of video during video conferencing session is very high and at the same time the joining experience is also simplified

What is your favorite aspect of this product?

I like the fact that we can create personalized meeting links with Amazon Chime. Additionally, dial in options are there which enables me to join through many devices

What do you dislike most about this product?

The number of participants allowed in a video call on mobile is quite limited and can be improved

What recommendations would you give to someone considering this product?

A very well developed tool for video conferencing and internal communications. A definite must for businesses

Pros

  • Efficient Service
  • Saves Time
  • Reliable
  • Unique Features

Blake L.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"A convenient meeting tool."

Likeliness to Recommend

8 /10

What differentiates Amazon Chime from other similar products?

Amazon Chime can initiate a meeting with pretty simple steps. It is fast and easy to comprehend by the users. The interface is user-friendly. The quality of voice and video is loud and clear. In terms of pricing, it is affordable for routine meetings. It allows screen sharing and data can be transferred among members. There exists the option of separate chat rooms which reduces any hustle.

What is your favorite aspect of this product?

The initial setup of Amazon Chime is easy. It is available in both mobile and desktop versions which makes it easier to access. The cost is affordable which is attractive for the user. The quality of sound is really good. It is a great platform for collaboration and syncs well with the calendar.

What do you dislike most about this product?

The interface needs more improvements, as it covers the whole screen. There are options that are difficult to understand. The functioning of the video lags at times. Many people are not aware of this software, so it is difficult for the new user to log in initially. Aesthetically the layout is not much impressive.

What recommendations would you give to someone considering this product?

It allows online meetings and video calls. Furthermore, it offers chat rooms for direct interaction among the participants. Meetings can be joined easily by simple steps. Recommended.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Christopher A.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

An affordable meeting and collaboration software!

Likeliness to Recommend

8 /10

What differentiates Amazon Chime from other similar products?

Amazon Chime provides us with excellent quality internal calls with our team so that we can easily communicate and collaborate with our colleagues and employees. It is very simple and easy to use and no particular or complex knowledge is required to use this app. Their pricing is very reasonable and even small-sized businesses can easily afford their features and avail of their services.

What is your favorite aspect of this product?

Amazon Chime enables us to communicate effectively with our team and colleagues through their excellent app or desktop features. They display all the features and information in the sidebar channels so we do not have to look for our data and information in separate folders.

What do you dislike most about this product?

Amazon Chime lacks integration with many apps and is the main prorate tool of the market. Sometimes software took a long time to respond and eventually delay our work and all sort of projects and meetings.

What recommendations would you give to someone considering this product?

We can easily share files with our colleagues so that our projects are completed earlier. If our client or user is outside the device, we can easily link them with us through their efficient features that make the amazon chime recommended for everyone.

Pros

  • Helps Innovate
  • Client Friendly Policies
  • Generous Negotitation
  • Reliable

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