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Alchemer Logo
Alchemer LLC

Alchemer

7.2 / 10
Category
Alchemer
7.2 / 10

What is Alchemer?

Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.

Company Details


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Awards & Recognition

Alchemer won the following awards in the Voice of the Customer category

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Alchemer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alchemer.

89 Likeliness to Recommend

100 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alchemer?

0% Negative
11% Neutral
89% Positive

Pros

  • Security Protects
  • Respectful
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered
  • Charges for Enhancements
  • Less Generous

Feature Ratings

Average 79

Questionnaire Design/Survey Builder

87

Dashboards, Analytics and Reporting

81

Alerts

80

Sentiment Analytics

79

Multi-Channel Data Collection

78

Data Visualization

77

API Framework

75

Text Analytics

70

Vendor Capability Ratings

Average 78

Breadth of Features

89

Ease of IT Administration

89

Ease of Customization

70

Quality of Features

70

Ease of Data Integration

69

Ease of Implementation

69

Availability and Quality of Training

67

Vendor Support

67

Product Strategy and Rate of Improvement

62

Business Value Created

60

Usability and Intuitiveness

45

Alchemer Reviews

Helen S.

  • Role: Public Sector
  • Industry: Not for Profit
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use. Good features

Likeliness to Recommend

8 / 10

What differentiates Alchemer from other similar products?

Easy-to-use survey administration platform.

What is your favorite aspect of this product?

How user-friendly it is.

What do you dislike most about this product?

Unable to have several people within the organization access the same account at the same time.

What recommendations would you give to someone considering this product?

Make a cost-benefit analysis against its competitors.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

Jumana Y.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use, but a bit pricey

Likeliness to Recommend

10 / 10

What differentiates Alchemer from other similar products?

More questions options are exist.

What is your favorite aspect of this product?

Using scales to present questions

What recommendations would you give to someone considering this product?

This system is easy tonuse and more functional and secure

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ryan H.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted May 2022

Trusted proven software

Likeliness to Recommend

10 / 10

What differentiates Alchemer from other similar products?

Cost effective

What is your favorite aspect of this product?

Ability to crowd source incumbents

What do you dislike most about this product?

N/a.

What recommendations would you give to someone considering this product?

Speak to the sales team about advanced integrations

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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