What is Acuity Scheduling?
Acuity Scheduling, an online booking platform, is a Squarespace company. In early 2020, we released Squarespace Scheduling. Scheduling and Acuity share nearly all of their features, but Scheduling is built into your Squarespace account. Scheduling can also be an integrated addition to a Squarespace website and can integrate with Squarespace Campaigns. Acuity account owners can give employees different levels of access, including access to specific calendars only.
Company Details
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91 Likeliness to Recommend
97 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Acuity Scheduling?
Pros
- Helps Innovate
- Fair
- Transparent
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Calendar Integration
Scheduling Link Creation
Real-Time Calendar View
Automated Notifications
Payment Processing
3rd Party Integration
Mobile
Availability Preferences
Analytics and Reporting
Customizable Branding
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Usability and Intuitiveness
Acuity Scheduling Reviews
Christian H.
- Role: Human Resources
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2022
Intuitive and easy to use tool.
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
Our schedule has a personal assistant, sort of. They serve as my hands, feet, and storage systems for the whole company. Well, I have a lot of information saved with them, and I can quickly access all of my thoughts and customer information from my desktop, when I'm working at my desk, or even while I'm driving with my iPhone.
What is your favorite aspect of this product?
When it comes to scheduling possibilities, Acuity offers a lot of flexibility and excels at facilitating registration for group activities like workshops and service appointments. The software enables you to manually add participants to an event roster, provide discount vouchers for particular classes or events, etc. My needs for class registrations and roster administration are perfectly met by it. In addition, it integrates with other services quite well.
What do you dislike most about this product?
Integrations frequently fail, which is terrible. Overall though, it is not too awful. Although powerful, the email feature is at its worst when it's unclear. To fully utilize what Acuity can do, there is some learning involved, so I periodically find myself asking colleagues for assistance.
What recommendations would you give to someone considering this product?
It's basically devoid of bugs. It contains so many functions that it's likely to meet your company's needs, even sophisticated ones. It's also existed for a long time, so it's well-made. Time zone support is available through Acuity for both clients and employees. Thus, everyone is able to view their schedules when they want to.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cade O.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2022
Robust scheduling tool.
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
Scheduling appointments with our clients and customers no longer has to be a time-consuming hassle thanks to Acuity Scheduling. It allowed our customers to see our availability in real-time, choose the ideal date and time for them, pay in advance via Square, Stripe, or Paypal, and even postpone or rearrange on their own without us having to exert ourselves to the point of exhaustion.
What is your favorite aspect of this product?
It is my most favorite. I use it for a variety of platforms, ventures, and objectives. Nothing compares to how simple it is to customize their goods. The full CSS can be downloaded and edited for you. They are used by me even more than they might be used for CRM, alerts, email marketing, etc. much more than simply a platform for simple organizing. Trust me, they are larger than that.
What do you dislike most about this product?
It has crusty user interface. Furthermore, the submenu occasionally fails to load correctly and is not intuitive. The ability to blacklist any new information users submit is not available once you prohibit a piece of user-submitted data, making blocking and banning laborious. I have a feeling that if I really got into it as an administrator, I'd be running into obstacles left and right, especially at first.
What recommendations would you give to someone considering this product?
It is simple to use, affordable, and extremely practical to make appointments, select the precise date and time and offers top-notch intake forms ideal for employee conversations and exploration calls. It works seamlessly with my website. The search engine is really quick and does not care about capitalization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Biante L.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
Consolidate Avenue for Scheduling
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
Acuity Scheduling sets the right dates for different activities.
What is your favorite aspect of this product?
Acuity Scheduling is a consolidated platform that saves on project management
What do you dislike most about this product?
Acuity Scheduling keeps every activity on plan, which is efficient.
What recommendations would you give to someone considering this product?
Acuity Scheduling initiates all the business planning, for satisfactory coordination.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Saves Time