Acuity Scheduling Logo Award Winner Product Badge
Acuity Scheduling Logo Award Winner Product Badge
Squarespace Inc

Acuity Scheduling

8.7 / 10
Category
Acuity Scheduling
8.7 / 10

What is Acuity Scheduling?

Acuity Scheduling, an online booking platform, is a Squarespace company. In early 2020, we released Squarespace Scheduling. Scheduling and Acuity share nearly all of their features, but Scheduling is built into your Squarespace account. Scheduling can also be an integrated addition to a Squarespace website and can integrate with Squarespace Campaigns. Acuity account owners can give employees different levels of access, including access to specific calendars only.

Company Details


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Awards & Recognition

Acuity Scheduling won the following awards in the Appointment Scheduling category

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Acuity Scheduling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acuity Scheduling.

91 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acuity Scheduling?

5% Negative
3% Neutral
92% Positive

Pros

  • Helps Innovate
  • Fair
  • Transparent
  • Enables Productivity

Feature Ratings

Average 87

Calendar Integration

92

Scheduling Link Creation

89

Real-Time Calendar View

88

Automated Notifications

86

Payment Processing

84

3rd Party Integration

83

Mobile

83

Availability Preferences

83

Analytics and Reporting

83

Customizable Branding

82

Vendor Capability Ratings

Average 86

Ease of Implementation

97

Quality of Features

97

Ease of Data Integration

92

Ease of IT Administration

92

Vendor Support

92

Availability and Quality of Training

89

Ease of Customization

89

Product Strategy and Rate of Improvement

89

Breadth of Features

87

Business Value Created

87

Usability and Intuitiveness

84

Acuity Scheduling Reviews

Mwambi F.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Valuable Planning App

Likeliness to Recommend

7 / 10

What differentiates Acuity Scheduling from other similar products?

Acuity Scheduling has made proper arrangement for business growth

What is your favorite aspect of this product?

Acuity Scheduling has made approach appointment for business procedures.

What do you dislike most about this product?

Acuity Scheduling has incredible structures for beneficial planning

What recommendations would you give to someone considering this product?

Acuity Scheduling has supported the project enhanecement to through business control

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jason R.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Bookings are inexpensive, easy, and convenient

Likeliness to Recommend

10 / 10

What differentiates Acuity Scheduling from other similar products?

I employ it in a wide range of contexts and enterprises. Their products' adaptability is unparalleled. You can get all of the sample CSS code shown to you in an editable format. As a customer relationship management tool, I use them far beyond their capabilities. More than just a time-management tool. They are much more substantial than that, trust me.

What is your favorite aspect of this product?

Clients could schedule appointments and make payments through Acuity Scheduling. There were no hiccups. Very user-friendly interface. Consumers can contact me to schedule an appointment and make a purchase. All Squarespace and Stripe features are available.

What do you dislike most about this product?

In addition to being knowledgeable and helpful, their assistance was also entertaining. No longer am I confident in my first assessment... By joining a multinational corporation, I believe they lost sight of who they truly were. They used to give discounts to grandfathers but have since stopped doing so.

What recommendations would you give to someone considering this product?

It's simple, inexpensive, and really handy for making bookings and picking out a specific time and date. Provides high-quality, easy-to-use intake forms for use on discovery and employee calls. It works perfectly with my existing website.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

David G.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Great online calendar and appointment scheduling

Likeliness to Recommend

10 / 10

What differentiates Acuity Scheduling from other similar products?

The talent acquisition staff will find Acuity to be a breeze to work with. You have access to everyone's schedules and can reassign interviews amongst the recruiters as admin. Members can reserve rooms via their own personal calendars and links.

What is your favorite aspect of this product?

This ability to create various connections based on appointment types is fantastic. Getting people in for appointments no longer necessitates my sending a barrage of emails or having lengthy phone discussions.

What do you dislike most about this product?

I'd like to see a little more personalization options on the main landing page. When making an appointment, I'd like it if customers could include other email addresses for themselves and any guests they might bring.

What recommendations would you give to someone considering this product?

Acuity has helped our team tremendously with interview scheduling. It integrates with Zoom and can give candidates automatic appointment reminders.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Saves Time

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