What is Acuity Scheduling?
Acuity Scheduling, an online booking platform, is a Squarespace company. In early 2020, we released Squarespace Scheduling. Scheduling and Acuity share nearly all of their features, but Scheduling is built into your Squarespace account. Scheduling can also be an integrated addition to a Squarespace website and can integrate with Squarespace Campaigns. Acuity account owners can give employees different levels of access, including access to specific calendars only.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Acuity Scheduling?
Pros
- Helps Innovate
- Fair
- Transparent
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Calendar Integration
Scheduling Link Creation
Real-Time Calendar View
Automated Notifications
Payment Processing
3rd Party Integration
Mobile
Availability Preferences
Analytics and Reporting
Customizable Branding
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Usability and Intuitiveness
Acuity Scheduling Reviews
Arjun K.
- Role: C-Level
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2023
Remarkable Online Scheduling with Acuity
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
Its feaure-rich, real-time and outstanding cloud appointment scheduling and unified calendar management capabilities.
What is your favorite aspect of this product?
Based on different appointment types, I can seamlessly create multiple links instead of the old school way of having long conversations with our clients/prospect.
What do you dislike most about this product?
The landing page isn't fully customisable as I would desire. I would appreciate addition of the capabilities for clients to add more than one email addresses when scheduling an appointment.
What recommendations would you give to someone considering this product?
I've had a positive experience with this platform and it's been a great addition to our organisation's software stack. I definitely recommend it!
Pros
- Performance Enhancing
- Unique Features
- Caring
- Saves Time
Ujunwa O.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Easy and helpful.
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
I feel being able to have my training live made me love it.
What is your favorite aspect of this product?
The seamless experience I provide for my clients makes them keep coming and that is exciting for me.
What do you dislike most about this product?
For a feature-rich software, Acuity was a big deal to me when I started out as an assistant.
What recommendations would you give to someone considering this product?
If you need a go-to scheduler that you can customise to your taste, Acuity is for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Victor A.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Aug 2023
Simple calendar for people to schedule meetings
Likeliness to Recommend
What differentiates Acuity Scheduling from other similar products?
It is so convenient and I don't have to worry about blocking off time in multiple places because of the way it syncs.
What is your favorite aspect of this product?
Automates confirmation emails after the meeting is set.
What do you dislike most about this product?
It is not easy to edit the settings on the current types of meetings we have.
What recommendations would you give to someone considering this product?
You want to automate scheduling so that you don't have to go back and forth with someone via email.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing