What is ActiveCampaign?

It is a All-in-one marketing platform where the business grows, and saves time with a seamless experience. It is done through 3 main categories Email marketing, Marketing automation and Sales & CRM.

Company Details


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Awards & Recognition

ActiveCampaign won the following awards in the Email Marketing category

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ActiveCampaign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ActiveCampaign.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ActiveCampaign?

2% Negative
2% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Transparent
  • Includes Product Enhancements
  • Security Protects

Feature Ratings

Average 85

Email Delivery

90

Auto-Responders

88

Text Messaging

87

Segmentation

87

Dynamic Content

86

Campaign Management

86

Contact Database

86

Content Authoring

85

SPAM Compliance

85

A/B Testing

84

Basic Reporting and Analytics

83

Vendor Capability Ratings

Average 84

Ease of Implementation

98

Usability and Intuitiveness

98

Quality of Features

96

Availability and Quality of Training

95

Ease of Customization

95

Ease of IT Administration

95

Breadth of Features

94

Vendor Support

94

Business Value Created

93

Ease of Data Integration

93

Product Strategy and Rate of Improvement

90

ActiveCampaign Reviews

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Fantastic product for multi-e-marketing

Likeliness to Recommend

8 /10

Pros

  • Enables Productivity
  • Inspires Innovation
  • Saves Time
  • Over Delivered

Ashwin A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Super duper with campaign segmentation.

Likeliness to Recommend

9 /10

What differentiates ActiveCampaign from other similar products?

Startling tool with campaign segmentation. Real-time engagement with your audience. Terrific with A/B testing.

What is your favorite aspect of this product?

Remarkable with real-time analytics and reporting. Great with sending notifications for email delivery. Convinient with creation of surveys.

What do you dislike most about this product?

Templates are incredible with ease of creation of surveys.

What recommendations would you give to someone considering this product?

Incredible for it's availability of email templates which are beautiful and customizable. Impressive with campaign segmentation. Great with instant text messaging.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bùi H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic Marketing tools must TRY!

Likeliness to Recommend

10 /10

What differentiates ActiveCampaign from other similar products?

ActiveCampaign offers a predictive email scheduling feature, which automatically sends emails at the optimal time for each recipient based on their behavior and preferences

What is your favorite aspect of this product?

My favorite aspect of this product is the email automation feature, which allows you to create workflows and sequences that trigger based on various conditions and actions.

What do you dislike most about this product?

The thing I dislike most about this product is the contact volume pricing, which can be very expensive if you have a large number of contacts. For example, if you have 100,000 contacts on the Lite plan, you will pay $505 / £500 / AUD$750 per month1. This can be a deterrent for some businesses that want to scale their email marketing without breaking the bank.

What recommendations would you give to someone considering this product?

Try hard all the features in 14-day free trial to see if they suit your needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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