Accela Inc

Accela Civic Platform Government Financial Management

The Civic Platform connects public sector, citizens, partners and developers to engage, interact and transact.

7.6

Composite Score

Composite
Score

+70

Emotional Footprint

Emotional
Footprint

70%

Likeliness to Recommend

Likeliness
to Recommend

3/12 in Government Accounting & ERP

Response
Distribution
10Reviews
Category Features
  • Accounting and Financial Management
  • |
  • BI and Performance Management
  • |
  • Customer Relationship Management
  • |
  • Governance, Risk, and Compliance
  • |
  • Human Capital Management
  • |
  • Industry Specific Capabilities
  • |
  • Service Management
  • |
  • Grants and Financial Aid
  • |
  • Court Management
  • |
  • Public Safety Management
  • |
  • Tax and Revenue Management

Sample Report

Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
  • Individual Comments and Recommendations from Users
Buy Report / $999

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews Word Cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Scorecard

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Does Not Recommend
6/10

Consultant

Rising costs are difficult to manage, but ease of use is unparalleled

Vendor Capability Satisfaction

  • 2
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 3
  • Business Value Created
  • 2
  • Ease of Customization
  • 3
  • Ease of Data Integration
  • 2
  • Ease of Implementation
  • 4
  • Ease of IT Administration
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 3
  • Vendor Support

Product Feature Satisfaction

  • 3
  • Accounting and Financial Management
  • 3
  • BI and Performance Management
  • -
  • Court Management
  • 3
  • Customer Relationship Management
  • 4
  • Governance, Risk, and Compliance
  • 2
  • Grants and Financial Aid
  • 3
  • Human Capital Management
  • 3
  • Industry Specific Capabilities
  • -
  • Public Safety Management
  • 3
  • Service Management
  • 3
  • Tax and Revenue Management