Retail CRM

Response
Distribution
0Reviews

12 Return

12 Return Return Management Software

12 Return is a cloud-based solution for branded and retail companies that streamlines the authorization, transportation, processing and settlement of product returns from consumers and business customers.

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Composite Score

Composite
Score

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CX Score

CX
Score

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Emotional Footprint

Emotional
Footprint

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Likeliness to Recommend

Likeliness
to Recommend

Retail CRM

Response
Distribution
0Reviews
Category Features
  • Account and Contact Management
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  • Activity and Workflow Management
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  • Analytics and Reporting
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  • Collaboration
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  • Customer Service Management
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  • Industry Specific Functionality
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  • Lead Management
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  • Marketing Management
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  • Quote Contract and Proposal
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  • Sales Management
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  • Telephony and Call Center Management

Sample Report

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  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
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Product Scorecard

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