Home > Categories > Web Conferencing > Zoho Workplace Now Supports 15 Million Users

Software Category

Web Conferencing

Write Review

Zoho Workplace Now Supports 15 Million Users

Zoho Workplace – a global enterprise collaboration platform – has reported that it is now supporting 15 million users and has experienced a surge in usage for its business applications. Competing in the same space as other office productivity suites, it is notable that 25% of Zoho Workplace’s new customers switched over from Microsoft’s Office 365 and Google’s G Suite.

Zoho touts its success to having better business application integrations, especially by contrast to best-of-breed collaboration tools that do not integrate seamlessly. Users can use Zoho Workplace’s various applications all within a unified platform. These applications include (with usage statistics, where available):

  • Zoho Mail (email, calendaring, notes, tasks).
  • Zoho Cliq (instant messaging, audio/video call). Since March, Cliq has seen a 225% increase in number of messages sent and a 1,200% increase in calls made per day.
  • Zoho Meeting (online conferencing). Since March, Meeting sessions have increased 772%.
  • Zoho ShowTime (online training and classroom). Since March, usage has increased 1,100%.
  • Zoho Connect (intranet).
  • Zoho Office Suite (word processing, presentations, spreadsheets).
  • Zoho WorkDrive (cloud storage). Since March, WorkDrive has seen a 300% increase in usage.

Source: SoftwareReviews Zoho Meeting Scorecard. Accessed July 30, 2020.

Our Take

Zoho Workplace is one of the few full office productivity suites available other than Office 365 and G Suite. That its usage has dramatically increased demonstrates that users are open to trying a new platform altogether, escaping the dominance of Microsoft and Google. Zoho, headquartered in Chennai, is especially popular in India. With a growing audience, Zoho Workplace may begin cropping up across North America.

However, Zoho Workplace still has a long way to go to compete effectively with Office 365 and G Suite. To contextualize Zoho Workplace’s 15 million users:

With Microsoft and Google both seeking to heavily integrate their applications within their suites, it is not yet obvious what key selling point Zoho Workplace has to offer. Indeed, it was not made clear whether Zoho Workplace’s 15 million users were active daily/monthly users or just the number of individual user accounts. However, this is not to put Zoho out of the running. After all, Zoho Meeting alone scores highly in SoftwareReviews’ web conferencing category, appearing third out of 16 other solutions. For members looking for a third option in their procurement for an office productivity suite, Zoho Workplace may be your dark horse.

Want to Know More?

Other Recent Research in Web Conferencing

Web Conferencing

Google Announces Major G-Suite Updates

Google has announced several updates to its G-Suite offering, which aims to heavily integrate and better secure its teamwork applications. The move represents a clear attempt by Google to directly compete with Microsoft’s office productivity suite, with several of the G-Suite updates mirroring the logical architecture of Office 365.

Web Conferencing

Intermedia to Provide Microsoft Services to 70,000+ Navisite Business Users

As of July 1, 2020, over 70,000 small business users receiving their Microsoft 365 services from Navisite will now receive them from Intermedia. The move means that Navisite’s users now have access to a range of Intermedia offerings, including Unite, Contact Center, and AnyMeeting.

Web Conferencing

Zoom Sets Its Sights on WFH With Zoom for Home

Zoom recently announced Zoom for Home: an all-in-one hardware and software for home users designed to enable the work-from-home user with a single home appliance for web conferencing, phone calling, and interactive whiteboard collaboration.