Home > Categories > Unified Communications as a Service > Vendor Briefing: Intermedia’s Unite

Software Category

Unified Communications as a Service

Write Review

Vendor Briefing: Intermedia’s Unite

Intermedia is a UCaaS, CCaaS, and cloud business applications provider that has recently seen rapid market growth with its Unite and UNIVERGE BLUE offerings, the latter of which is supported through Intermedia’s partnership with NEC. Later this year, Intermedia plans to release an API platform to allow organizations to access its Unite and contact center solutions.

Intermedia’s Unite hosts a variety of unified communications solutions, including:

  • Phone system
  • Videoconferencing
  • Desktop/mobile access
  • Backup and collaboration
  • Fax
  • Presence indicator
  • Chat
  • Contact center capabilities

Specific product highlights include Intermedia’s AnyMeeting for HD videoconferencing and SecuriSync for file, sync, and backup.

AnyMeeting offers all the security best practices that end users have come to expect from videoconferencing solutions. These include the ability to set passwords, lock meetings (with an automatic function), have a knock feature, kick malicious attendees out, mute all, give-and-take mouse control, and screen sharing. AnyMeeting also adjusts its video quality according to the user’s bandwidth.

SecuriSync not only allows for file sharing and collaboration, it does so through secure access across devices, providing real-time file backup, unlimited versioning, and anti-malware and antivirus protection.

Unite has a wide range of integrations, particularly with Office 365 for email and productivity. Other major integrations include G Suite, Slack, and Salesforce.

Source: SoftwareReviews UCaaS Data Quadrant. Accessed August 18, 2020.

Our Take

Info-Tech has previously reported that Intermedia is smart choice for a full UCaaS solution for Microsoft shop organizations. However, Intermedia’s continued growth and focus on integrations means that organizations should not just look the other way if they do not have Office 365. SMEs who are looking for a UCaaS solution should especially consider shortlisting Intermedia, as Unite is primarily aimed at this target market.

AnyMeeting is certainly establishing itself as a go-to videoconferencing solution. While it lacks the best-of-breed capabilities offered by Zoom and Cisco Webex, AnyMeeting is beginning to go toe-to-toe with LogMeIn’s GoToMeeting and Google Meet. Given the partnerships and progress Intermedia is making with other major vendors (such as its recent UNIVERGE BLUE offering with NEC and provision of Microsoft services to 70,000+ Navisite users), Intermedia is absolutely one to watch as it becomes more than a contender in the UCaaS space.


Want to Know More?

Intermedia to Provide Microsoft Services to 70,000+ Navisite Business Users

NEC and Intermedia Announce UNIVERGE BLUE

Modernize Communications and Collaboration Infrastructure

Other Recent Research in Unified Communications as a Service

Unified Communications as a Service

Alcatel-Lucent Enterprise Releases Q3 Report

On November 17, 2020, Alcatel-Lucent Enterprise (ALE) released its Q3 report. While ALE saw increased revenue for its cloud solutions (especially for its UCaaS offering Rainbow), the overall picture was dampened by further global lockdowns and summer breaks.

Unified Communications as a Service

Alcatel-Lucent Enterprise Announces Q2 Performance

On August 25, 2020, Info-Tech briefed with Alcatel-Lucent Enterprise on its Q2 performance. While the pandemic has decreased performance in on-premises system deployment, cloud-based services are seeing significant growth.

Unified Communications as a Service

RingCentral Briefs on Current and Upcoming UCaaS Features

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on RingCentral’s current and upcoming Unified Communications as a Service (UCaaS) features.

Unified Communications as a Service

Best Practices for Direct Routing and E911 for Microsoft Teams

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on best practices for direct routing and Enhanced 911 (E911) for Microsoft Teams.