Telecommunications business support software provides solutions such as sales management, service management, customer relationship management, and project management within the telecommunications industry.
The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.
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The NetCracker Revenue Management offering enables service providers to transform their existing complex and siloed business support environments into highly efficient ecosystems. Our offering enables multi-dimensional convergence across all combinations of network technologies, services and lines of business.
The Clarity Marketplace Suite is an automated, integrated solution to manage multi-channel business environments. It provides key business processes including product and customer management, self-care, order management, billing and assurance through a web-based front end.
Based on TM Forum Frameworx standard and SOA integration framework, we provide an end-to-end, out-of-the-box and best-of-suite solution, NGBSS, which can support operators to increase revenue and profit, improve operation efficiency, customer experience, and achieve sustainable business success.
In the Networked Society, operators are re-inventing their operational model and embracing horizontal software solutions, cloud ecosystems, analytics, industry vertical expertise and security and controls to transform their businesses in order to become true digital service providers.
Amdocs Omni-Channel Experience products and solutions are specially designed to enable service providers to cost effectively deliver a consistent and personalized user experience across channels and touch points. Amdocs Omni-Channel Experience helps service providers reduce costs, achieve consistency, and greatly improve the user experience.
IBM creates solutions for more instrumented, interconnected, and intelligent systems, allowing you to launch smarter services, drive smarter operations, and build smarter networks.
Comarch SLA Monitoring allows telecom operators to define and monitor services and related SLAs (Service Level Agreements), increasing customer satisfaction and minimizing losses resulting from SLA complaints.
The Calero Telecom Expense Management (TEM) solution helps organizations manage fixed-line voice, data and wireless expenses on a single platform. This allows you to holistically simplify the management of your communication services with a focus on optimizing your service costs, centralizing your asset database for improved inventory management, enhancing services and vendor management, improving regulatory compliance, and ultimately helping you get more from your existing infrastructure.
What is TEM? Essentially, it means managing your wireless, voice, and data environment with the goals of reducing risk and cost. This is a process you can do yourself, via a web-based software like Clearview, or you can partner with a firm like Valicom to do some or all of these services for you. Whoever does it, it includes building an accurate real time inventory, gathering all of your telecom bills and looking for overcharges through a telecom audit, searching for contract violations, optimizing your environment to save money, and negotiating directly with vendors to get a better deal.
Avema offers a selection of services including telecom expense management, wireless expense management, mobile device management, wholesale and service desk. Avema partners with medium to large companies to reduce costs and obtain refunds on past and present Telecom carrier billing errors.
With a RingCentral cloud phone system, you plug IP desk phones and PCs into your Internet connection and install the RingCentral Mobile App on your employees’ smartphones. These endpoints communicate with the RingCentral cloud platform for secure voice, fax, text, audio conferencing, and online meetings. It’s that simple — for all your office locations.
SK Telecom, a South Korean telecommunications service provider, wanted to use its extensive experience in mobile network technology to move into a global market. It built an indoor location-based services (ILBS) solution for mobile devices called Wizturn that runs in the Microsoft Azure cloud-computing environment. Customers can connect to virtual machines and data storage resources from anywhere in the world, and they can scale those resources according to their needs.
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