Software Category

Telecommunication Business Support

Software Reviews covers 13 products in the Telecommunication Business Support market. Fast track your research by exploring our Data Quadrant, sorting the software, purchasing our Telecommunication Business Support Category Report, or diving deeper into an individual product. Arm yourself with real data so you can make better decisions with more confidence.

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Category Features
  • Analytics and Reporting
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  • Customer Relationship Management
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  • Network Management
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  • Operations Management
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  • Policy Management
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  • Product Management
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  • Project Management
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  • Revenue Management
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  • Sales Management
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  • Service Management
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  • Work Order Management

Data Quadrant

The software experience is shaped by both the software and the relationship with the vendor. By comparing vendors across both we provide a comprehensive understanding of the product and help identify vendors that can deliver on both.

Sample Report

Category Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Individual Feature Evaluations
  • Emotional Connection to Products
Buy Now / $999

Sample Report

Customer Experience Report

A detailed and unique report across 5 emotional dimensions that capture a powerful indicator of overall user feeling toward the vendor and product.

  • Service Experience
  • Conflict Resolution
  • Negotiation and Contract
  • Strategy and Innovation
  • Product Impact
Buy Now / $999

Oracle

Oracle Business Support Systems

Oracle communications takes you to the NOW Economy- a virtualized, orchestrated, software-led, and cloud-enabled future.

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Composite Score

Composite
Score

+96

Emotional Footprint

Emotional
Footprint

89%

Likeliness to Recommend

Likeliness
to Recommend

1Reviews

RingCentral

RingCentral Office

With a RingCentral cloud phone system, you plug IP desk phones and PCs into your Internet connection and install the RingCentral Mobile App on your employees’ smartphones. These endpoints communicate with the RingCentral cloud platform for secure voice, fax, text, audio conferencing, and online meetings. It’s that simple — for all your office locations.

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Composite Score

Composite
Score

+100

Emotional Footprint

Emotional
Footprint

89%

Likeliness to Recommend

Likeliness
to Recommend

1Reviews

Microsoft

Microsoft SK Telecom

SK Telecom, a South Korean telecommunications service provider, wanted to use its extensive experience in mobile network technology to move into a global market. It built an indoor location-based services (ILBS) solution for mobile devices called Wizturn that runs in the Microsoft Azure cloud-computing environment. Customers can connect to virtual machines and data storage resources from anywhere in the world, and they can scale those resources according to their needs.

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Composite Score

Composite
Score

+19

Emotional Footprint

Emotional
Footprint

89%

Likeliness to Recommend

Likeliness
to Recommend

1Reviews

Huawei Technologies

BSS

Based on TM Forum Frameworx standard and SOA integration framework, we provide an end-to-end, out-of-the-box and best-of-suite solution, NGBSS, which can support operators to increase revenue and profit, improve operation efficiency, customer experience, and achieve sustainable business success.

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Composite Score

Composite
Score

--

Emotional Footprint

Emotional
Footprint

--

Likeliness to Recommend

Likeliness
to Recommend

0Reviews

Ericsson

Ericsson Business Support System

In the Networked Society, operators are re-inventing their operational model and embracing horizontal software solutions, cloud ecosystems, analytics, industry vertical expertise and security and controls to transform their businesses in order to become true digital service providers.

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Composite Score

Composite
Score

--

Emotional Footprint

Emotional
Footprint

--

Likeliness to Recommend

Likeliness
to Recommend

0Reviews

Amdocs

Amdocs Business Support Systems

Amdocs Omni-Channel Experience products and solutions are specially designed to enable service providers to cost effectively deliver a consistent and personalized user experience across channels and touch points. Amdocs Omni-Channel Experience helps service providers reduce costs, achieve consistency, and greatly improve the user experience.

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Composite Score

Composite
Score

--

Emotional Footprint

Emotional
Footprint

--

Likeliness to Recommend

Likeliness
to Recommend

0Reviews

IBM

IBM Business Support Systems

IBM creates solutions for more instrumented, interconnected, and intelligent systems, allowing you to launch smarter services, drive smarter operations, and build smarter networks.

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Composite Score

Composite
Score

--

Emotional Footprint

Emotional
Footprint

--

Likeliness to Recommend

Likeliness
to Recommend

0Reviews

Comarch

Comarch Business Support Systems

Comarch SLA Monitoring allows telecom operators to define and monitor services and related SLAs (Service Level Agreements), increasing customer satisfaction and minimizing losses resulting from SLA complaints.

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Composite Score

Composite
Score

--

Emotional Footprint

Emotional
Footprint

--

Likeliness to Recommend

Likeliness
to Recommend

0Reviews