Compare and Evaluate

Team Messaging and Collaboration

Team collaboration software is designed to help people working on a common task to attain their goals. Modern team collaboration software combines messaging (text, voice, video) with file sharing over both public and private networks.

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Latest Research

Nemertes Research Supports the Need for a Rationalized Collaboration Toolset
September 11, 2020

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on Nemertes’ latest research. Nemertes studied the impact of team collaboration software on the enterprise and the need for a rationalized collaboration toolset.

Author: Thomas Randall (Info-Tech)

Lenovo Report Outlines Major Trends and Challenges related to Remote Work
September 02, 2020

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall briefly explores Lenovo’s findings on the major challenges that employees face related to remote work, as well as best practices to counteract those challenges.

Author: Thomas Randall (Info-Tech)

Cisco Outlines Solutions for Remote Work and a Safe Return to the Office
September 02, 2020

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on Cisco’s new solutions for remote work and a safe return to the office.

Author: Thomas Randall (Info-Tech)

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Team Messaging and Collaboration Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

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EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020

Cisco Systems

Cisco Webex Teams

Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.

8.7

Composite Score

8.9

CX Score

+89

Emotional Footprint

92%

Likeliness to Recommend

198

Reviews