Patch Management Platforms

Patch Management is the central management of software application, system, and security patches to servers and workstations at an organization. Patches are meant to be interim software “fixes” by a vendor between major software version releases, for the purpose of fixing or addressing an issue.​

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Latest Research

Windows 7 End-of-Life Troubles Continue: ESUs Don’t Apply to Enterprises That Purchased Licences
March 17, 2020

Microsoft’s end-of-life support for Windows 7 has run into its first set of issues with its extended security updates (ESUs). Administrators who paid for the ESU found out their downloads are not applying.

Author: Isaac Kinsella (Info-Tech)

United Nations Faces Cyber-Espionage; Failure to Patch Causes Breach
March 03, 2020

A leaked UN report showed that servers were compromised during a cyberattack that exploited an older version of Microsoft SharePoint. This breach is a case study in the importance of both patch management and transparency.

Author: Isaac Kinsella (Info-Tech)

Microsoft Troubles Continue; Zero-Day Vulnerability Places Windows Users at Risk
February 24, 2020

Reported by Microsoft on January 17, the company admitted to another vulnerability in the older versions of its Windows products. A vulnerability in the remote code execution (RCE) was found in the scripting engine of Internet Explorer (IE).

Author: Isaac Kinsella (Info-Tech)

See All Research

Patch Management Platforms Products

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Microsoft

System Center Configuration Manager

Through integration with Microsoft Intune, you can extend your System Center Configuration Manager to manage PCs, Macs, and Unix/Linux servers along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.

8.4

Composite Score

8.7

CX Score

+88

Emotional Footprint

87%

Likeliness to Recommend

11

Reviews

Cisco Systems

Cisco Prime for IT and Service Providers

Cisco Prime for IT products empower IT departments to more effectively manage their networks and the services they deliver for Cisco Enterprise Networks, data center, and collaboration architectures. Cisco Prime for Service Providers is a modular and comprehensive portfolio of OSS and network management solutions. These solutions help accelerate the time to value of innovative Cisco architectures supporting A to Z management of evolved programmable networks, mobility, video, cloud, and managed services.

8.0

Composite Score

8.5

CX Score

+88

Emotional Footprint

80%

Likeliness to Recommend

11

Reviews

Microsoft

Windows Server Update Services

Windows Server Update Services (WSUS) enables information technology administrators to deploy the latest Microsoft product updates. You can use WSUS to fully manage the distribution of updates that are released through Microsoft Update to computers on your network.

7.5

Composite Score

8.2

CX Score

+83

Emotional Footprint

75%

Likeliness to Recommend

17

Reviews

ConnectWise

ConnectWise Automate

ConnectWise Automate Solves IT Problems at the Speed of Business. Boost the effectiveness of your IT teams with flexible remote monitoring and management.

8.7

Composite Score

9.1

CX Score

+94

Emotional Footprint

86%

Likeliness to Recommend

8

Reviews

JAMF Software

Jamf Pro

For Mac, iPad or iPhone, use Jamf Pro to automatically enroll devices into management, distribute apps and content, enforce security settings, and manage configurations: all over-the-air. Whether you want to fully provision your devices in IT or allow your end users to set it up on their own and access approved resources Self Service, Jamf Pro can make it simple and sustainable.

8.0

Composite Score

8.5

CX Score

+87

Emotional Footprint

87%

Likeliness to Recommend

6

Reviews

SolarWinds

Solarwinds MSP

Smart, secure, and efficient IT services software built by people who know your work is your passion.

7.3

Composite Score

7.4

CX Score

+66

Emotional Footprint

81%

Likeliness to Recommend

7

Reviews

GFI Software

GFI LanGuard

GFI LanGuard allows you to scan, detect, assess and rectify security vulnerabilities in your network and connected devices. Providing a complete picture of your network and helping maintain security with minimal effort.

--

Composite Score

3.6

CX Score

-12

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

BMC

TrueSight Server Automation

TrueSight Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.

--

Composite Score

--

CX Score

+92

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

IBM

IBM Endpoint Manager

IBM Endpoint Manager enables organizations to securely manage even the most intermittently connected mobile users, delivering continuous updates regardless of connectivity to the internal corporate network and enforcing policies offline to ensure regulatory compliance.

--

Composite Score

8.2

CX Score

+88

Emotional Footprint

94%

Likeliness to Recommend

2

Reviews

IBM

IBM BigFix Patch Management

IBM BigFix Patch provides an automated, simplified patching process that is administered from a single console. It provides real-time visibility and enforcement to deploy and manage patches to endpoints—on and off the corporate network. Clients have reported seeing more than 98 percent first-pass patch success rates. The solution not only increases the effectiveness of the patch process, but also cuts operational costs and reduces patch cycle times keeping your endpoints secure.

--

Composite Score

5.9

CX Score

+36

Emotional Footprint

72%

Likeliness to Recommend

4

Reviews

ITarian LLC

Itarian Patch Manager

Most IT departments believe they have the perfect system because they deploy new patches every month. While it makes sense to consider patching when necessary, waiting an entire month could cause security and productivity problems. Therefore, it may be better to choose a 3rd party patch management product that can automate much of the work.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Ivanti

Ivanti Unified Endpoint Manager

Ivanti Unified Endpoint Manager is a reliable endpoint and user-profile management software that is core to: 1) discovering everything that touches your network; 2) automating software delivery; 3) reducing headaches with login performance; and 4) integrating actions with multiple IT solutions.

--

Composite Score

8.4

CX Score

+92

Emotional Footprint

78%

Likeliness to Recommend

1

Reviews

Ivanti

Ivanti Patch

When most reported vulnerabilities come from third-party apps and you have compliance mandates to uphold, patching isn’t optional. Ivanti Patch for SCCM is a plug-in to SCCM that automates the process of discovering and deploying your third-party app patches through the SCCM console.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

SolarWinds

Solarwinds Patch Manager

Automated patch management software for Microsoft servers, workstations, and third-party applications.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

New Boundary Technologies

Prism Patch Manager

Automate your patching process, reduce Windows system vulnerabilities and rapidly install patches with Prism Patch Manager.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Autonomic Software Inc

Autonomic Patch Manager

Patch and Application Manager is a fully integrated component that provides McAfee ePO users with a comprehensive solution to manage Windows and Mac updates including third party and custom applications for desktops, laptops, and servers. All data collected by Patch Manager rolls up into Risk Advisor for McAfee ePO to provide a more comprehensive view of an organizations network and vulnerabilities.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

SysAid

SysAid Patch Management

Integrated into SysAid IT Asset Management, SysAid Patch Management keeps Windows-based servers and PCs up-to-date with the latest security patches and updates.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Tenable Network Security

Tenable Nessus Patch Management

Nessus eases the pain of patch auditing by providing the largest library of checks for operating systems, applications, databases, networks and virtual infrastructure. Automate the time-consuming comparison that security teams typically go through to verify patch status through our unique integration with leading patch managers, including Microsoft, IBM, VMware, Red Hat, and Dell KACE.

--

Composite Score

--

CX Score

+96

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

Ignite Technologies

Ecora Patch Manager

Ecora Patch Manager automates the patch management lifecycle to save you time, reduce your costs, and provide a more secure environment.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Quest Software

Quest Patch Management and Endpoint Security

Experience robust security with the KACE Systems Management Appliance Automate patch management and deploy patches from one of the largest patch libraries in the industry – including patches for Windows and Mac operating systems and leading third-party vendors, such as Adobe, Oracle, Mozilla and Symantec. Conduct IT security audits and identify vulnerabilities with OVAL and SCAP scanning.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Symantec

Altiris Patch Management

The Altiris™ Patch Management Solution from Symantec™ is a key component of the Altiris™ Client Management Suite from Symantec™ for PC life cycle management. The Patch Management Solution can assist organizations in meeting their security needs by automating the detection and facilitating the remediation of security vulnerabilities for multiple operating systems (Windows®, Mac®, Linux®, SUSE) and third party Windows applications.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

MMSOFT Design

Pulsway WSUS Patch Manager

Pulseway's Windows Server Update Services server module notifies you when updates become available so that you can review and manage the approval of the updates straight from the mobile device. Browse the synchronization history, run synchronizations on-demand and check the status of the computers and updates without leaving the mobile app.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Naverisk

Naverisk Desktop & Server Management

Naverisk is a SaaS and cloud-based RMM and service desk solution that MSPs and IT professionals use to manage, monitor and maintain technology. Designed specifically for the managed service provider (MSP), it provides an array of utilities that help technicians remotely monitor and support their customers.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

BMC Software

BMC Footprints Service Core

BMC FootPrints is a flexible, comprehensive, integrated IT service and asset management platform that is easy to install, use, and extend to create business value. BMC FootPrints is a web-based, on-premise solution that is quick to install and easy to use.

--

Composite Score

--

CX Score

+15

Emotional Footprint

44%

Likeliness to Recommend

1

Reviews

Flexera Software

Corporate Software Inspector

Flexera’s Corporate Software Inspector is a Vulnerability and Patch Management Software Solution that completes and targets the Patch Management process. It combines Vulnerability Intelligence, Vulnerability Scanning, and Patch Creation with Patch Deployment Tool Integration to enable targeted, reliable, and cost-efficient Patch Management.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Load More

All Research

Windows 7 End-of-Life Troubles Continue: ESUs Don’t Apply to Enterprises That Purchased Licences
March 17, 2020

Microsoft’s end-of-life support for Windows 7 has run into its first set of issues with its extended security updates (ESUs). Administrators who paid for the ESU found out their downloads are not applying.

Author: Isaac Kinsella (Info-Tech)

United Nations Faces Cyber-Espionage; Failure to Patch Causes Breach
March 03, 2020

A leaked UN report showed that servers were compromised during a cyberattack that exploited an older version of Microsoft SharePoint. This breach is a case study in the importance of both patch management and transparency.

Author: Isaac Kinsella (Info-Tech)

Microsoft Troubles Continue; Zero-Day Vulnerability Places Windows Users at Risk
February 24, 2020

Reported by Microsoft on January 17, the company admitted to another vulnerability in the older versions of its Windows products. A vulnerability in the remote code execution (RCE) was found in the scripting engine of Internet Explorer (IE).

Author: Isaac Kinsella (Info-Tech)

Windows 7 Reaches End of Life; Are You About to Pay the Price?
February 24, 2020

Last fall, Microsoft announced that it would be ending support for Windows 7 on January 14, 2020.

Author: Isaac Kinsella (Info-Tech)

Citrix Systems Remain Vulnerable Despite Patching Attempts
February 04, 2020

A Citrix vulnerability first discovered on December 17, 2019 is being continually exploited by ransomware attackers despite patching attempts by Citrix.

Author: Isaac Kinsella (Info-Tech)

Project Zero Extends Its Vulnerability Disclosure Agreement to 90 Days, Changes to Follow
February 04, 2020

Project Zero is changing its vulnerability disclosure policy to give software developers more time to patch vulnerabilities. The policy is now shifted to a stringent 90-day policy.

Author: Isaac Kinsella (Info-Tech)

Bishop Fox Discovers Eight Vulnerabilities in ConnectWise: Patching a Managed Service Provider
January 30, 2020

Cybersecurity firm Bishop Fox identified eight vulnerabilities in ConnectWise’s remote control and remote access software.

Author: Isaac Kinsella (Info-Tech)

Department of Defense Seeks Improved Patch Management Tech: Why You Should Care
January 30, 2020

On January 15, 2020, the Department of Defense (DoD) issued an open call to vendors to fulfill a contract to help improve their technology and inventory management.

Author: Isaac Kinsella (Info-Tech)

Windows 10 Security Flaw Discovered; Millions of Devices at Risk
January 28, 2020

On January 14, Microsoft issued a statement acknowledging a crucial security flaw within its Windows 10 operating systems: a failure in the Windows 10 CryptoAPI service that affects both Windows 10 and Windows Server Update systems.

Author: Isaac Kinsella (Info-Tech)

Ivanti Changes Direction: It Has Installed New Leadership With Experience in Enterprise Software, Mergers & Acquisitions
January 22, 2020

Clearlake Capital is shaking up Ivanti’s leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations.

Author: Ken Weston (Info-Tech)

The Latest Microsoft AI Power Play
April 05, 2019

Microsoft is releasing free online courses for artificial intelligence. This is its attempt at remaining relevant in the AI space, so you might as well take advantage.

Author: Ken Weston (Info-Tech)

Qualys Discovers Critical Flaw With OpenBSD Mail Server, Multiple Programs Vulnerable

Qualys Research Labs, a vulnerability management provider, discovered a vulnerability in the OpenSMTPD Mail server used in conjunction with the OpenBSD operating system. This flaw allows for an attacker to execute arbitrary code with command privileges.

Author: Isaac Kinsella (Info-Tech)