Not For Profit CRM

Not for Profit customer relationship management (CRM) helps Development or Advancement departments of non-profit organizations to track donor information, supporter leads, donation accounting, and other features needed by not-for-profit organizations.​

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Not For Profit CRM Products

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Salesforce.Com Inc

Salesforce Nonprofit

Enjoy a single, unified view of every interaction with clients, supporters, members, funders, volunteers, and affiliates. And through the “Power of Us” program, Salesforce.org is able to offer nonprofits a deep discount on all Salesforce products.

7.3

Composite Score

7.5

CX Score

+74

Emotional Footprint

74%

Likeliness to Recommend

57

Reviews

Blackbaud

Blackbaud Fundraising and Relationship Management

Built on 30 years of experience and in partnership with more than 28,000 active clients, Blackbaud’s complete suite of fundraising solutions helps nonprofit organizations build lifelong support and raise more money.

6.5

Composite Score

6.4

CX Score

+54

Emotional Footprint

71%

Likeliness to Recommend

18

Reviews

Kindful

Kindful

Kindful allows your third-party fundraising and financial tools seamlessly integrate with your database, keeping all your information in one place and all your efforts focused on what matters most.

8.4

Composite Score

8.5

CX Score

+90

Emotional Footprint

87%

Likeliness to Recommend

6

Reviews

Bloomerang

Bloomerang

Bloomerang is a simple donor database solution that helps non-profits decrease donor attrition and increase revenue.

7.9

Composite Score

7.7

CX Score

+78

Emotional Footprint

77%

Likeliness to Recommend

6

Reviews

AccuFund

AccuFund Fundraising CRM

AccuFund's CRM for Salesforce is a cloud-based fundraising and constituent relationship management (CRM) solution designed to optimize and customize a Salesforce donor database to improve your organization's development, management and fundraising activities.

7.5

Composite Score

7.3

CX Score

+77

Emotional Footprint

80%

Likeliness to Recommend

5

Reviews

Abila

Abila Fundraising CRM Solutions

Advance your mission with fundraising and donor management solutions offered by Abila.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Donor2Deed Ltd.

Donor2Deed

Donor2Deed is an integrated online fundraising and communications tool that links donors to projects using Google Earth and Maps.

--

Composite Score

8.4

CX Score

+91

Emotional Footprint

75%

Likeliness to Recommend

4

Reviews

CiviCRM

CiviCRM

CiviCRM is a web-based, open source, Constituent Relationship Management (CRM) software geared toward meeting the needs of non-profit and other civic-sector organizations.

--

Composite Score

8.2

CX Score

+88

Emotional Footprint

72%

Likeliness to Recommend

2

Reviews

Agilon

Agilon ONE

Agilon's One is a sophisticated, future-ready, Donor Management and CRM solution to help colleges and non-profits manage their alumni, board members, corporate partners and donors.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Big River

Marketplace

Big River's easy-to-user interface supports all kinds of donor commerce and allows you the flexibility to create a great, customized donor experience and get more out of every transaction.

--

Composite Score

5.6

CX Score

+61

Emotional Footprint

48%

Likeliness to Recommend

3

Reviews

Croftsware Ltd.

Croftsware Sheep

Croftsware's Sheep deals with event, membership, and fundraising management in the cloud.

--

Composite Score

--

CX Score

+96

Emotional Footprint

89%

Likeliness to Recommend

1

Reviews

DonorTools

Donor Tools

Donor Tools is a non-profit donor database to help charities, churches, and growing organizations make smart decisions and raise more money.

--

Composite Score

7.5

CX Score

+94

Emotional Footprint

72%

Likeliness to Recommend

2

Reviews

Bernard Data Solutions

Bernard Data Management Software for Non-profits Fundraising

Bernard Data Solutions provides non-profit organizations with a revolutionary CRM and donor management system, empowering them to improve relationships with donors and increase revenue.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

DonorPerfect

DonorPerfect Fundraising Software

DonorPerfect helps cultivate donor relationships and achieve terrific fundraising results.

--

Composite Score

7.5

CX Score

+83

Emotional Footprint

81%

Likeliness to Recommend

4

Reviews

Heritage Designs, LLC

Heritage Designs MatchMaker FundRaising Software

MatchMaker FundRaising Software enables organizations to efficiently cultivate donor relationships and maximize their fundraising efforts.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Orange Leap

Orange Leap On Demand

Orange Leap On Demand offers innovative yet simple to use software-based solutions that strengthen relationships with constituents and other non-profits.

--

Composite Score

--

CX Score

+93

Emotional Footprint

78%

Likeliness to Recommend

2

Reviews

NationBuilder

NationBuilder

NationBuilder is your website, people database, donor management, and communications — all in one system

--

Composite Score

10.0

CX Score

+100

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

Little Green Light

Little Green Light Donor Management CRM

Little Green Light's Donor Management CRM helps you track all of the details about your constituents and their activities with your non-profit, all the way from donors to volunteers, members to alumni, donations to events, and mailings to campaigns.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Patron Manager, LLC.

Patron Manager CRM

Patron Manager's CRM aims to revolutionize the ticketing industry by providing arts and other live entertainment organizations with world-class customer relationship management (CRM), box office ticketing, fundraising, and email marketing technology.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Fonteva

Fonteva for Associations

Fonteva Membership is an association management software that combines Salesforce, with the features member-based organizations require to develop and nurture member relationships and achieve their mission, including: membership & CRM, member portals, communities, microsites, meetings, events, eBusiness, revenue accounting, reports, dashboards, and a development platform.

--

Composite Score

--

CX Score

+96

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

Helix

Helix Andar/360

Helix is the developer of Andar/360, an enterprise-wide CRM and donor management system with a strong focus on workplace giving. Andar/360 provides an integrated platform that eliminates silos, builds bridges between departments, and engages your community through personalized communications and web presence.

--

Composite Score

8.8

CX Score

+100

Emotional Footprint

89%

Likeliness to Recommend

2

Reviews

StratusLIVE

StratusLIVE Fundraising Software

StratusLIVE for Fundraisers Suite is a leading cloud-based fundraising and CRM solution for large and medium sized nonprofit organizations. Architected as true nonprofit enterprise-class CRM software, this product makes integration with mobile and social media easy for anywhere, anytime access through browsers, Microsoft Outlook®, and mobile devices.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Salsa Labs

Salsa Fundraising Software Suite

Transform the way you attract, grow, and retain your supporter base. With Salsa's dynamic fundraising software suite, you'll have the secret weapon to fuel fundraising success.

--

Composite Score

7.4

CX Score

+73

Emotional Footprint

67%

Likeliness to Recommend

1

Reviews

Tumblehome Enterprises

Tumblehome Enterprises List Master

Tumblehome Enterprises' List Master CRM is a web-based constituent relationship management system that tracks information about your key contacts (customers, donors, volunteers, vendors and others) while managing donations, grants and events.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Pixelera Inc.

Pixelera Inc. Amplify AMS

Pixelera Inc.'s Amplify AMS is an all-in-one association management system that allows you to manage membership applications, membership renewals, event management, member engagement, eBlasting, payment processing and more.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

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