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InvGate Offers Service Desk Solution for Free to Fight Against the COVID-19 Pandemic

ITSM vendor InvGate announced that due to COVID-19 any organization can use InvGate Service Desk free of charge. This promotion helps IT departments when they need it most while gaining adoption and market traction for InvGate.

As COVID-19 has impacted most businesses around the world and IT employees have been forced to work from home, InvGate has come up with its COVID-19 response program to assist organizations in better managing and tracking tasks.

Source: InvGate COVID-19 Response Program at InvGate. © InvGate 2020, Used with Permission.

InvGate’s COVID-19 response program offerings are as follow:

  • Any organization can use cloud-based InvGate Service Desk software and receive all training and customer service supports for free, for four months.
  • Organizations that are working directly against COVID-19 will have access to all InvGate products for free, for no less than six months.
  • Existing clients can access free additional InvGate products free of charge for three months.
  • Complimentary professional services for implementing and maintaining these solutions.

Since the announcement, over one hundred organizations have participated.

Our Take

This promotion is great because it helps IT departments during this critical time while also gaining adoption and market traction for InvGate. COVID-19 makes it difficult for organizations to plan and to be productive. Having an ITSM tool and automated processes help organizations be more responsive to quickly changing environments. InvGate is making it easy for organizations that don’t have an ITSM solution to quickly adopt and build something.

This ultimately is a win-win for both IT departments and for InvGate. It helps clients, prospects, and organizations at the front of the pandemic response. This promotion will also improve InvGate’s visibility in the market and help it to build better relationships with current and prospective clients. Hopefully, this promotion encourages other IT vendors to do the same.


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