Software Category

Telecommunication Business Support

Software Reviews covers 13 products in the Telecommunication Business Support market. Fast track your research by exploring our Data Quadrant, sorting the software, purchasing our Telecommunication Business Support Category Report, or diving deeper into an individual product. Arm yourself with real data so you can make better decisions with more confidence.

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Category Features
  • Analytics and Reporting
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  • Customer Relationship Management
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  • Network Management
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  • Operations Management
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  • Policy Management
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  • Product Management
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  • Project Management
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  • Revenue Management
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  • Sales Management
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  • Service Management
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  • Work Order Management

Data Quadrant

The software experience is shaped by both the software and the relationship with the vendor. By comparing vendors across both we provide a comprehensive understanding of the product and help identify vendors that can deliver on both.

Sample Report

Category Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Individual Feature Evaluations
  • Emotional Connection to Products
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Sample Report

Emotional Footprint Report

A detailed and unique report across 5 emotional dimensions that capture a powerful indicator of overall user feeling toward the vendor and product.

  • Service Experience
  • Conflict Resolution
  • Negotiation and Contract
  • Strategy and Innovation
  • Product Impact
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Oracle*

Oracle Business Support Systems

Oracle communications takes you to the NOW Economy- a virtualized, orchestrated, software-led, and cloud-enabled future.

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Composite Score

Composite
Score

+100

Emotional Footprint

Emotional
Footprint

100%

Likeliness to Recommend

Likeliness
to Recommend

1Reviews

Amdocs

Amdocs Business Support Systems

Amdocs Omni-Channel Experience products and solutions are specially designed to enable service providers to cost effectively deliver a consistent and personalized user experience across channels and touch points. Amdocs Omni-Channel Experience helps service providers reduce costs, achieve consistency, and greatly improve the user experience.

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Composite Score

Composite
Score

+96

Emotional Footprint

Emotional
Footprint

90%

Likeliness to Recommend

Likeliness
to Recommend

1Reviews

Valicom

Valicom TEM

What is TEM? Essentially, it means managing your wireless, voice, and data environment with the goals of reducing risk and cost. This is a process you can do yourself, via a web-based software like Clearview, or you can partner with a firm like Valicom to do some or all of these services for you. Whoever does it, it includes building an accurate real time inventory, gathering all of your telecom bills and looking for overcharges through a telecom audit, searching for contract violations, optimizing your environment to save money, and negotiating directly with vendors to get a better deal.

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Composite Score

Composite
Score

+100

Emotional Footprint

Emotional
Footprint

100%

Likeliness to Recommend

Likeliness
to Recommend

1Reviews

Avema Corporation

Avema Services

Avema offers a selection of services including telecom expense management, wireless expense management, mobile device management, wholesale and service desk. Avema partners with medium to large companies to reduce costs and obtain refunds on past and present Telecom carrier billing errors.

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Composite Score

Composite
Score

+100

Emotional Footprint

Emotional
Footprint

90%

Likeliness to Recommend

Likeliness
to Recommend

1Reviews

Microsoft

Microsoft SK Telecom

SK Telecom, a South Korean telecommunications service provider, wanted to use its extensive experience in mobile network technology to move into a global market. It built an indoor location-based services (ILBS) solution for mobile devices called Wizturn that runs in the Microsoft Azure cloud-computing environment. Customers can connect to virtual machines and data storage resources from anywhere in the world, and they can scale those resources according to their needs.

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Composite Score

Composite
Score

+96

Emotional Footprint

Emotional
Footprint

90%

Likeliness to Recommend

Likeliness
to Recommend

1Reviews

NetCracker Technology Corporation

NetCracker Revenue Management

The NetCracker Revenue Management offering enables service providers to transform their existing complex and siloed business support environments into highly efficient ecosystems. Our offering enables multi-dimensional convergence across all combinations of network technologies, services and lines of business.

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Composite Score

Composite
Score

--

Emotional Footprint

Emotional
Footprint

--

Likeliness to Recommend

Likeliness
to Recommend

0Reviews

Clarity International

Clarity Marketplace Suite

The Clarity Marketplace Suite is an automated, integrated solution to manage multi-channel business environments. It provides key business processes including product and customer management, self-care, order management, billing and assurance through a web-based front end.

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Composite Score

Composite
Score

--

Emotional Footprint

Emotional
Footprint

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Likeliness to Recommend

Likeliness
to Recommend

0Reviews

Ericsson

Ericsson Business Support System

In the Networked Society, operators are re-inventing their operational model and embracing horizontal software solutions, cloud ecosystems, analytics, industry vertical expertise and security and controls to transform their businesses in order to become true digital service providers.

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Composite Score

Composite
Score

--

Emotional Footprint

Emotional
Footprint

--

Likeliness to Recommend

Likeliness
to Recommend

0Reviews