Data Center Operations

Data Center Operations includes the management and oversight of the data center, its contents, the processes, and the facility to maintain operational production.​

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Data Center Operations Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

ConnectWise

ConnectWise Automate

ConnectWise Automate Solves IT Problems at the Speed of Business. Boost the effectiveness of your IT teams with flexible remote monitoring and management.

8.8

Composite Score

9.0

CX Score

+94

Emotional Footprint

88%

Likeliness to Recommend

12

Reviews

Microsoft

Microsoft Systems Center Operations Manager

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

7.6

Composite Score

7.7

CX Score

+73

Emotional Footprint

78%

Likeliness to Recommend

86

Reviews

IBM

Data Center Services

Transform your data center to seamlessly respond to IT complexities from the evolution of cloud and edge computing.

7.6

Composite Score

7.8

CX Score

+76

Emotional Footprint

80%

Likeliness to Recommend

39

Reviews

Vertiv Co.

Trellis

By providing real-time, integrated view of IT and facility assets, the Vertiv Trellis DCIM solution makes it easier to collaborate, plan and control changes in the data center.

9.0

Composite Score

9.5

CX Score

+99

Emotional Footprint

92%

Likeliness to Recommend

7

Reviews

Modius

Modius OpenData IoT Platform

Built for Enteprise Scale, OpenData from Modius is a highly scalable, software platform designed to collect and normalize performance data from devices, (IT & Network equipment, Telco, wired & wireless sensors, IoT devices, etc.), software applications (BMS, CMDB, ITSM, ERP, etc.), and supporting building infrastructure (Power, Cooling, Security, etc.).

8.9

Composite Score

9.7

CX Score

+99

Emotional Footprint

89%

Likeliness to Recommend

6

Reviews

Kaseya

Kaseya VSA

Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA, offering remote monitoring and management for all IT functions integrated in a single console.

8.5

Composite Score

9.0

CX Score

+92

Emotional Footprint

91%

Likeliness to Recommend

9

Reviews

Sunbird Software, Inc.

Sunbird DCIM

Today's data centers have increased in size, density and complexity. Managers need an easy to use Data Center Management System to improve efficiency through data center optimization, extending the useful life of their existing physical infrastructure, while ensuring uptime. A new category of tools with integrated processes, DCIM Software, combines the capability of tracking assets with the coordination and validation of managing space, power, data center cable management and cooling.

8.4

Composite Score

8.9

CX Score

+92

Emotional Footprint

83%

Likeliness to Recommend

7

Reviews

ManageEngine

ManageEngine OpManager

Introducing OpManager, the world's first truly integrated network management software for faster and smarter network management. It's out-of-the-box offers network monitoring, physical and virtual server monitoring, flow-based bandwidth analysis, firewall log analysis and archiving, configuration and change management, and IP address and switch port management, thereby providing all the visibility and control that you need over your network.

8.3

Composite Score

8.2

CX Score

+81

Emotional Footprint

86%

Likeliness to Recommend

5

Reviews

APC

StruxureWare Data Center Operation

StruxureWare Data Center Operation enables vendor-agnostic inventory management with real-time device failures and data shown within your data center physical layout, as well as recommendations on how to resolve issues.

8.3

Composite Score

8.6

CX Score

+87

Emotional Footprint

81%

Likeliness to Recommend

6

Reviews

Broadcom Inc.

CA DCIM

The shift from disparate technology platforms to a unified business ecosystem requires operational excellence. Drive innovation, transformation and growth with a more unified approach to managing IT operations.

8.1

Composite Score

8.4

CX Score

+84

Emotional Footprint

78%

Likeliness to Recommend

8

Reviews

Schneider Electric Industrial Software

EcoStruxure

The digital backbone connecting best-in-class OT solutions with the latest in IT technology to unlock trapped value in your operations and tap into the true potential of the Internet of Things.

--

Composite Score

9.3

CX Score

+98

Emotional Footprint

94%

Likeliness to Recommend

2

Reviews

Panduit Corp

SmartZone Power Monitoring

SmartZone™ Power provides users a wholistic view of where power and energy is consumed. Provides data center managers the ability to view the consumption of power and measures how efficiently the data center is utilizing power.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Ericsson

Data Center Operations

Data Center Operations can be provided for customers as well as for third party data centers. The benefits are a scalable service and business-requirement driven commercial model with inherent flexibility and an OpEx-based model.

--

Composite Score

10.0

CX Score

+100

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

Westcon-Comstor

Comstor Data Center

The Westcon-Comstor Data Center team extends your expertise and reach with vendor-authorized training programs, business-extending life cycle and professional services, and future-forward enablement tools that complement your current capabilities and help you successfully navigate global opportunities. Throughout Westcon-Comstor, we are dedicated to ensuring you remain at the center of our success.

--

Composite Score

10.0

CX Score

+100

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

Datacenter Clarity LC

Datacenter Clarity DCIM

With Datacenter Clarity LC, we can now pay better attention to our cold aisle environment in real time as opposed to the manual temp walkthroughs we have performed historically.

--

Composite Score

--

CX Score

+56

Emotional Footprint

83%

Likeliness to Recommend

2

Reviews

CenterOs

Data Center Operating System

Finally, a purpose-built data center management software solution. CENTEROS manages the physical infrastructure of your data centers in an effective visual way.

--

Composite Score

9.9

CX Score

+99

Emotional Footprint

89%

Likeliness to Recommend

3

Reviews

ABB Inc

ABB Decathlon

ABB Decathlon provides a scalable, modular solution that adapts to the data center’s operational maturity. Its open platform allows for reuse of infrastructure point-solutions to simplify migration.

--

Composite Score

9.6

CX Score

+100

Emotional Footprint

85%

Likeliness to Recommend

3

Reviews

Commscope

iTRACS DCIM

iTRACS provides the widest lens through which to view all key functional areas of your infastructure. Yet it is also powerful and granular enought to let youdrill down to the component level-to every port on every device-in order to troubleshoot, analyze and optimize.

--

Composite Score

10.0

CX Score

+100

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

FNT Software

FNT DCIM

FNT's Data Center Infrastructure Management (DCIM) solution is the central management and optimization software for your data center. From the building infrastructure (power, cooling, floorspace, etc.) and IT infrastructure (such as networks, servers, and storage) down to the services (software, applications, and services), DCIM from FNT enables a comprehensive and integrated view of your valuable data center resources

--

Composite Score

10.0

CX Score

+100

Emotional Footprint

89%

Likeliness to Recommend

1

Reviews

Geist IF

Geist DCIM

For comprehensive and reliable data center management, come to Geist. With a large offering of products and services in this category, we make data center infrastructure management for your business as simple as possible.

--

Composite Score

10.0

CX Score

+100

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

Optium Path Inc

Visual Data Center

Visual Data Center is recognized as a leading vendor in the DCIM software space by the research analyst community. Our unified platform is designed to aggregate multiple sources of asset data, reduce data center operational expenses and improve system and application reliability by providing a broad set of features used across multiple roles within the data center environment.

--

Composite Score

7.9

CX Score

+100

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

Nlyte Software

nlyte Platinum DCIM

Nlyte’s Platinum Data Center Infrastructure Management (DCIM) allows you to effectively manage your entire physical and virtual compute infrastructure including data center, colocation, and edge. Nlyte’s DCIM software solution automates the management of all your assets, resources, processes and people throughout the entire lifecycle of your compute infrastructure

--

Composite Score

--

CX Score

+100

Emotional Footprint

94%

Likeliness to Recommend

2

Reviews

Cormant

Cormant CS - DCIM

Cormant-CS is a complete DCIM solution that delivers unmatched functionality, intuitive ease of use, and rapid return on investment

--

Composite Score

10.0

CX Score

+100

Emotional Footprint

89%

Likeliness to Recommend

1

Reviews

Data Center Management Systems, Inc.

DCMS

Data Center Management Systems (DCMS) is a full service IT solution software company specializing in the IBM z/OS mainframe environment

--

Composite Score

--

CX Score

-8

Emotional Footprint

22%

Likeliness to Recommend

1

Reviews

systam

systam DCIM

systam DCIM is a DCIM software solution conceived to maintain supervision and control in real time of the Data Center´s functioning, directly monitoring all components and the management of all maintenance operations and exploitation in a centralized manner which obtains optimum efficiency and high availability. systam DCIM provides organizations with complete monitoring of their Data Centers, with real time supervision of critical information, obtaining efficient management and providing tools for decision making based on precise data.

--

Composite Score

10.0

CX Score

+100

Emotional Footprint

96%

Likeliness to Recommend

3

Reviews