Software Category

Customer Intelligence

Software Reviews covers 4 products in the Customer Intelligence market. Fast track your research by exploring our Data Quadrant, sorting the software, purchasing our Customer Intelligence Category Report, or diving deeper into an individual product. Arm yourself with real data so you can make better decisions with more confidence.

Write Review Buy Category Report / $999
Category Features
  • Anomaly Detection
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  • API Framework
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  • Audience Demographics
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  • Audience Segmentation
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  • Conversion Analysis
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  • Cross-Channel Attribution Analysis
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  • Customer Journey Modelling
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  • Data Visualization
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  • Metadata Management
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  • Predictive Analytics
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  • Real-Time Workflow Automation

Data Quadrant

The software experience is shaped by both the software and the relationship with the vendor. By comparing vendors across both we provide a comprehensive understanding of the product and help identify vendors that can deliver on both.

Sample Report

Category Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Individual Feature Evaluations
  • Emotional Connection to Products
Buy Now / $999

Sample Report

Emotional Footprint Report

A detailed and unique report across 5 emotional dimensions that capture a powerful indicator of overall user feeling toward the vendor and product.

  • Service Experience
  • Conflict Resolution
  • Negotiation and Contract
  • Strategy and Innovation
  • Product Impact
Buy Now / $999

Place IQ

PlaceIQ

PlaceIQ’s proprietary platform taps into the powerful location and movement data generated by these devices. By leveraging dynamic creative to reach unique audiences, brands are able to understand consumers and reach them at the right times with relevant messages, and measuring resulting actions through our first-of-its-kind foot traffic measurement.

7.7

Composite Score

Composite
Score

+65

Emotional Footprint

Emotional
Footprint

66%

Likeliness to Recommend

Likeliness
to Recommend

10Reviews

Futurelytics

Futurelytics

Futurelytics is easy to use ecommerce retention automation platform

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Composite Score

Composite
Score

+53

Emotional Footprint

Emotional
Footprint

76%

Likeliness to Recommend

Likeliness
to Recommend

8Reviews

People Pattern

People Pattern

People Pattern is a platform that allows you to find, understand and activate quality customers.

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Composite Score

Composite
Score

+44

Emotional Footprint

Emotional
Footprint

70%

Likeliness to Recommend

Likeliness
to Recommend

5Reviews

iJento

iJento

iJento’s silo-busting platform consolidates customer data from all your existing sources across all devices, sessions and channels such as Web, Mobile, Email, Social, Store and Contact Center.

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Composite Score

Composite
Score

+90

Emotional Footprint

Emotional
Footprint

90%

Likeliness to Recommend

Likeliness
to Recommend

2Reviews