Citizen Outreach

Citizen outreach platforms provide public sector communication solutions for governments and other public organizations to effectively communicate with their constituents.

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

Still need assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Citizen Outreach Products

Filter by:

Citizenserve

Citizenserve

Citizenserve provides e-government software solutions for permitting, code enforcement, planning and zoning, business licensing and request tracking for a low monthly user subscription fee.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Snappii

Snappii Mobility Platform

Snappii builds native iPad, iPhone and Android custom mobile apps.

--

Composite Score

8.8

CX Score

+100

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

Infor

Infor CloudSuite Public Sector

Infor CloudSuite Public Sector offers an end-to-end solution with functionality tailored to meet the complex industry demands of government, education, transit, and utilities -all with the benefit of cloud deployment.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

GovDelivery

GovDelivery Platform

GovDelivery is the only digital marketing platform built exclusively for public sector organizations in order to promote usage of services, enhance public awareness, and increase the contributions and involvement of citizen communities.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Novo Solutions

Novo Citizens Request Manager

The Novo ShareNet Cloud Platform Municipal CRM management solution is a powerful web and mobile application for tracking and managing citizen requests.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Imex Systems Inc

Imex Systems Inc. iCity-CSP

iCity-CSP is a complete local e-Government framework that enhances citizen satisfaction, enhances staff productivity and helps better comply with regulatory requirements. iCity-CSP is built on the iGov core framework.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Actua

Actua GovDelivery

GovDelivery is transforming the way governments and other public organizations communicate with their constituents by providing the leading cloud-based public sector communication solutions.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

CGI Group

CGI Government

CGI has helped over 2,000 government clients in 15 countries improve citizen service and increase efficiency through successful digital transformation programs

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Blackboard

Blackboard Government

Reach today’s connected learners by creating a continuous learning environment for training and development. Government agencies, the Military and State and Local Governments can provide organizational training, preserve institutional knowledge and close the skills gap between millennials and seasoned government workers.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews